At a Glance
- Tasks: Deliver exceptional service by assisting guests with their automotive parts needs.
- Company: Join Grange, a prestigious automotive group with a rich heritage.
- Benefits: Enjoy a competitive salary, mental health support, and discounts on services.
- Other info: Opportunities for career growth in a vibrant and innovative environment.
- Why this job: Be part of a dynamic team that values excellence and customer satisfaction.
- Qualifications: 2 years' experience in the automotive parts industry and strong organisational skills.
The predicted salary is between 33000 - 33000 £ per year.
Grange has 70 years of proud motoring heritage and is known for its association with the world's most prestigious automotive manufacturers, offering a premium experience that extends beyond the showroom. Our dealerships are synonymous with high luxury and are strategically located across the UK, showcasing an impressive portfolio of brands, including Alpine, Aston Martin, Bentley, Corvette, INEOS Grenadier, JLR, Lamborghini, McLaren, Rolls Royce, and Triumph.
Join the journey #engageyourcareer. Becoming a Parts Advisor for Grange in Hatfield is the perfect role for people who enjoy interacting with a mixture of guests using their own solution-driven flair and organisational skills to ultimately deliver their unique world-class experience within the diverse and never boring parts operation! We are a progressive and innovative group who strives to deliver excellence to our associates.
Benefits:- Salary of £33K OTE including a performance bonus
- Mental health support, digital GP, nutrition consults – and yes, your family can benefit too!
- Cycle to Work scheme – because we care about your health and the planet.
- 23 days holiday + bank holidays
- Long-term service awards & annual recognition
- Discounts on MOTs, parts, service, and sales – including family perks!
- Gym, health, and wellbeing discounts
- Vehicle salary sacrifice scheme with SOGO Mobility
It’s all about you…turn the ordinary into the extraordinary! Ideally, you will have at least 2 years’ experience within the Automotive Parts industry as Parts or Service Advisor or relevant demonstrable experience in a similar type of role. Most importantly, you will demonstrate exceptional attention to detail and strong organisational skills. You are confident on the computer, with a high level of ability to deliver on processes and compliance requirements. Your positive and can-do attitude demonstrates excellent customer service skills, with an enthusiastic and respectful approach to deliver your work with a high level of integrity and a drive to succeed! You have a ‘Full Clean UK Driving Licence’.
Responsibilities:- To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts and developing business opportunities for the department, always optimising the guest experience.
- To inform, promote and sell parts to external and workshop guests, making the most of opportunities via telephone and direct contact and ensuring guest demands are fulfilled.
- Accurately complete and store all paperwork, including picking slips, guest contact details, sales and lost sales information to ensure up-to-date guest information is always available and accessible.
- Check all parts returned by guests for damage and condition, noting down returns details and logging the parts back into the department.
- Maintain a tidy and organised stock warehouse, arranging stock as per guest and workshop requests.
- Update and maintain parts literature and related information to promote a speedy and effective service for all guests.
- Maintain an accurate account of stock via stock check and booking out procedures of parts.
- Plan and establish parts displays to ensure they are up-to-date and professional.
- Process invoices for the purchase of parts to ensure the prompt receipt of payments when applicable.
A successful Parts Advisor will always deliver a world-class service, with professionalism and integrity.
Grange is an equal opportunities employer. Your data will be held in line with the General Data Protection Regulations 2018. For further information, please review our Data Privacy Notice at www.cambriaautomobiles.com.
Parts Advisor in Hatfield employer: Grange
Grange is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Parts Advisor in Hatfield, you will enjoy competitive benefits including a salary of £33K OTE, mental health support, and discounts on services, all while working with prestigious automotive brands in a dynamic environment that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to Grange. Attend events or join online forums where you can chat with current employees and get the inside scoop on what it’s really like to work there.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for cars and customer service shine through. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond for customers in the past.
✨Tip Number 3
Do your homework! Research Grange and its brands thoroughly. Knowing their history and values will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Grange, making it easier for us to keep in touch.
We think you need these skills to ace Parts Advisor in Hatfield
Some tips for your application 🫡
Show Your Passion for Cars:When you're writing your application, let your love for the automotive industry shine through! Mention any relevant experience or personal stories that highlight your enthusiasm for cars and how it aligns with Grange's prestigious brands.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Parts Advisor role. Highlight your organisational skills and attention to detail, as these are key traits we're looking for. Use specific examples from your past experience to demonstrate how you meet the job requirements.
Be Professional Yet Approachable:While we want to see your personality in your application, remember to maintain a professional tone. Use clear language and avoid jargon. Show us that you can communicate effectively, just like you would with guests in the showroom!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to showcase your application in the best light. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Grange
✨Know Your Parts
Familiarise yourself with the automotive parts industry, especially the brands Grange represents. Brush up on common parts terminology and be ready to discuss how you can help guests find what they need. Showing that you understand the products will impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to provide the world-class experience Grange is known for.
✨Organisational Skills Matter
Since the role requires strong organisational skills, come prepared to discuss how you manage your time and tasks. You might even want to share a system or tool you use to keep track of your workload. This shows you're proactive and detail-oriented, which is key for a Parts Advisor.
✨Be Enthusiastic and Positive
Your attitude can make a big difference! Approach the interview with enthusiasm and a positive mindset. Show that you're excited about the opportunity to work with luxury brands and that you have a genuine interest in helping guests. A can-do attitude will resonate well with the interviewers.
