At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth check-in/check-out experience.
- Company: Join the friendly team at Grange Manor Hotel, where hospitality shines.
- Benefits: Enjoy a competitive pay of £12.21 per hour, pension, and on-site parking.
- Other info: Flexible hours with evening and weekend shifts; perfect for students!
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Previous reception experience and excellent communication skills are a must.
The predicted salary is between 22700 - 30000 £ per year.
We are looking for a full time experienced hotel receptionist to join our team here at the Grange Manor Hotel
Working 32-40 hours per week, the role will include evenings and weekends
Early shift begins at 7am until 3pm, and late shift 3pm until 11pm
Previous reception experience is essential preferably in a hotel, must have excellent communication skills
Tasks include
* Answering telephone calls
* Replying to guest emails
* Checking guests in and out of the hotel
* Taking credit card and cash payments
* Balancing and banking of payments
* Inputting and checking of future reservations
Job Type: Full-time
Pay: £12.21 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
Hotel Receptionist in Grangemouth employer: Grange Manor Hotel
At Grange Manor Hotel, we pride ourselves on fostering a supportive and dynamic work environment where our team members can thrive. As a hotel receptionist, you will enjoy competitive pay, a company pension, and the convenience of on-site parking, all while being part of a dedicated team that values excellent communication and guest satisfaction. With opportunities for professional growth and a culture that encourages collaboration, Grange Manor Hotel is an exceptional place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Grangemouth
✨Tip Number 1
Make sure you know the hotel inside out! Familiarise yourself with the Grange Manor Hotel's services and amenities. This way, when you get that interview, you can show off your knowledge and impress them with how well you understand their operations.
✨Tip Number 2
Practice your communication skills! As a hotel receptionist, you'll be the face of the hotel. Try role-playing common scenarios with friends or family to boost your confidence in handling guest inquiries and complaints.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and approachable for your interview. A smart outfit can set the tone for a great conversation.
✨Tip Number 4
Don't forget to apply through our website! We want to make it easy for you to join our team. Plus, applying directly shows your enthusiasm for the role and gives us a chance to see your application first-hand.
We think you need these skills to ace Hotel Receptionist in Grangemouth
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous reception experience, especially in a hotel setting. We want to see how your skills match up with what we need at Grange Manor Hotel!
Communicate Clearly:Since excellent communication skills are a must, ensure your application is clear and concise. Use friendly language that reflects your personality – we love a good chat!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to fit the job description. Mention specific tasks from the role that you’re excited about and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Grange Manor Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research Grange Manor Hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a hotel receptionist, excellent communication is key. During the interview, practice clear and concise responses. You might even want to prepare examples of how you've effectively handled guest inquiries or complaints in the past.
✨Prepare for Common Scenarios
Think about typical situations you might face as a receptionist, like dealing with a difficult guest or managing multiple tasks at once. Prepare your responses to these scenarios, demonstrating your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
