At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join Wild's Bakery, a family-run business with a passion for great food.
- Benefits: Earn £12.71 per hour, rising to £13.22, plus benefits after training.
- Other info: Enjoy flexible shifts and opportunities for personal growth in a vibrant setting.
- Why this job: Be part of a fun, supportive environment while making customers smile every day.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 26400 - 27500 £ per year.
Hourly rate £12.71 rising to £13.22 ph + benefits after training completion.
4 days out of 7 per week (including alternate weekends and some bank holidays).
Here at Wild’s it’s all about creating a great and personal experience for all of our customers based on our family business values. We have a diverse portfolio of bakery takeaway shops (with seating) from town centres to smaller village shops as well as boutique bakery shops with cafes in the heritage villages of Haworth and Saltaire.
Job Purpose
To support the successful running of a Wilds Bakery shop, leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.
Key Accountabilities
- Deliver a swift and friendly service to every customer consistently.
- Achieve high standards to meet customers’ expectations.
- Act as Shop Manager leading and motivating a team to achieve sales targets, controlling stock and meeting high standards of customer service, display and hygiene.
- Responsible for running shift throughout the day, cashing up and opening and closing the shop.
- Encourage a hardworking but fun environment in which your team members can fulfil their potential.
- Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy.
- Work on the ovens, cooking pies, pasties and a range of hot food.
Shop Team Leader in Reading employer: Grandma Wild's
At Wild's, we pride ourselves on fostering a supportive and vibrant work culture that values teamwork and personal growth. As a Shop Team Leader, you'll enjoy competitive pay, comprehensive training, and the opportunity to lead a passionate team in creating memorable customer experiences in our charming bakery shops. With a focus on family business values and a commitment to employee development, Wild's offers a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Team Leader in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wild’s social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family business.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating a fantastic shopping experience, think of examples from your past where you've gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated a team in the past. Whether it was through fun team-building activities or achieving targets together, share those stories to demonstrate your ability to lead at Wild’s.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wild’s team and ready to dive into the bakery world!
We think you need these skills to ace Shop Team Leader in Reading
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love creating a great experience for customers. Share any past experiences where you’ve gone the extra mile to make someone’s day better – it really helps us see your enthusiasm!
Highlight Your Leadership Skills:As a Shop Team Leader, you'll be motivating a team, so make sure to showcase any leadership roles you've had before. Whether it's in a job or a volunteer position, we want to hear how you’ve inspired others to achieve their best.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us what you did in those roles that relates to this position. If you’ve managed stock, handled cash, or worked in a fast-paced environment, give us the details so we can see how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Wild’s family!
How to prepare for a job interview at Grandma Wild's
✨Know the Company Values
Before your interview, take some time to understand Wild's family business values. They’re all about creating a personal experience for customers, so think about how you can demonstrate your alignment with these values during the interview.
✨Showcase Your Leadership Skills
As a Shop Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved team performance. Be ready to discuss how you encourage a fun yet hardworking environment.
✨Customer Service Focus
Wild’s places a strong emphasis on customer service. Think of specific instances where you’ve gone above and beyond for a customer. Highlight your ability to deliver swift and friendly service, as well as how you handle challenging situations.
✨Be Ready for Practical Questions
Expect questions about running shifts, cashing up, and maintaining hygiene standards. Brush up on your knowledge of food safety and shop management practices, and be prepared to discuss how you would handle daily operations effectively.
