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- Tasks: Coordinate customer orders and dispatch goods with precision and care.
- Company: Join an award-winning artisan bakery with over a century of tradition.
- Benefits: Enjoy a competitive salary and a Monday to Friday work schedule.
- Why this job: Be part of a team that values detail and efficiency in a creative environment.
- Qualifications: Previous experience in manufacturing and strong communication skills are essential.
- Other info: This role is perfect for someone who thrives in a fast-paced setting.
Customer Service & Despatch Coordinator Salary circa £25k-28k depending upon experience Steeton, BD20 8.30-5.00 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. The Position Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant. You will play a key role in the achievement of right first-time shipment performance. Role responsibility but not limited to:- Processing customer orders Sending out order confirmations Dispatching orders Booking in orders from customers Arranging transport Processing delivery notes Dealing with customer queries as they arise Answering telephones and dealing with queries Liaise with all relevant departments where necessary Ideal attributes Professional telephone manner Excellent time management and able to prioritise workload efficiently and effectively Excellent computer skills including word and excel Methodical and able to communicate at all levels You will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise This role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return. NO AGENCIES INDLS
Customer Service and Despatch Coordinator employer: Grandma Wild's
Contact Detail:
Grandma Wild's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Despatch Coordinator
✨Tip Number 1
Familiarize yourself with the bakery industry and its specific customer service needs. Understanding the nuances of food manufacturing and delivery can give you an edge in interviews.
✨Tip Number 2
Highlight your experience with order processing and dispatching in previous roles. Be ready to discuss specific examples where you ensured timely and accurate shipments.
✨Tip Number 3
Prepare to demonstrate your excellent communication skills during the interview. Practice answering common customer queries and how you would handle them professionally.
✨Tip Number 4
Showcase your proficiency in Excel and other relevant software. Be prepared to discuss how you've used these tools to improve efficiency in past positions.
We think you need these skills to ace Customer Service and Despatch Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and despatch coordination. Emphasize your skills in order processing, communication, and time management, as these are key attributes for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and methodical approach. Mention specific examples from your previous roles that demonstrate your ability to handle customer queries and manage orders efficiently.
Highlight Relevant Skills: In your application, clearly outline your computer skills, particularly with Word and Excel. Mention any experience you have in a manufacturing environment, as this is preferred for the position.
Follow Application Instructions: Ensure you send your CV as requested in the job description. Double-check for any specific instructions regarding the format or additional documents that may be required before submitting your application.
How to prepare for a job interview at Grandma Wild's
✨Show Your Attention to Detail
Since the role requires a keen eye for detail, be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in order processing or customer service.
✨Demonstrate Your Communication Skills
This position involves dealing with customer queries and liaising with various departments. Practice articulating your thoughts clearly and confidently, and be ready to showcase your professional telephone manner.
✨Highlight Your Time Management Abilities
The job requires excellent time management and prioritization skills. Be ready to share how you manage multiple tasks effectively, especially in a fast-paced environment like manufacturing.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to handle customer complaints or logistical challenges, and explain how you resolved them.
