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- Tasks: Provide top-notch technical support to nursery sites and troubleshoot Windows and Microsoft 365 issues.
- Company: An educational support organisation in Basingstoke with a focus on growth.
- Benefits: Hybrid working, private medical insurance, and wellness initiatives.
- Why this job: Join a supportive team and make a difference in educational environments.
- Qualifications: At least one year of IT support experience and a proactive attitude.
- Other info: Enjoy flexible working with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
An educational support organization in Basingstoke is seeking a Service Desk Technician. This role involves providing effective technical support to nursery sites, requiring solid troubleshooting skills in Windows and Microsoft 365.
The position offers hybrid working, with up to two days from home each week, alongside a robust benefits package including private medical insurance and wellness initiatives.
Ideal candidates will have a proactive approach and at least one year of experience in IT support.
Hybrid IT Service Desk Technician – Grow with Us in Basingstoke employer: Grandir UK
Contact Detail:
Grandir UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Desk Technician – Grow with Us in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've solved IT issues, especially with Windows and Microsoft 365. We want to see your problem-solving prowess!
✨Tip Number 3
Show off your proactive approach! During interviews, share examples of how you've gone above and beyond in previous roles. This will highlight your commitment to providing top-notch support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid IT Service Desk Technician – Grow with Us in Basingstoke
Some tips for your application 🫡
Show Off Your Troubleshooting Skills: When you're writing your application, make sure to highlight your solid troubleshooting skills in Windows and Microsoft 365. We want to see how you've tackled tech issues in the past, so share specific examples that showcase your expertise!
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention any times you've gone above and beyond to solve a problem or improve a process. This will show us that you have the proactive mindset we're looking for.
Tailor Your Application: Make sure to tailor your application to the role of Service Desk Technician. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining us!
How to prepare for a job interview at Grandir UK
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially with Windows and Microsoft 365. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your practical experience and problem-solving abilities.
✨Show Your Proactive Side
Since the role requires a proactive approach, think of examples where you've taken the initiative in previous roles. Whether it was improving a process or helping a colleague, sharing these stories will highlight your readiness to contribute positively to the team.
✨Understand the Hybrid Model
Familiarise yourself with hybrid working environments. Be prepared to discuss how you manage your time and productivity when working from home versus in the office. This shows that you can adapt to different work settings effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges the Service Desk faces. This not only demonstrates your interest in the role but also helps you gauge if it's the right fit for you.
