At a Glance
- Tasks: Lead the sales and reservations team, creating an energetic atmosphere and delivering exceptional guest experiences.
- Company: Join Grandio Groupe, a dynamic Canadian company launching a new venue in London.
- Benefits: Competitive salary, bonus potential, and real career progression opportunities.
- Other info: Fun, supportive team environment with opportunities for growth.
- Why this job: Be part of an exciting new opening and shape the culture from day one.
- Qualifications: Experience in hospitality management and a passion for great service.
The predicted salary is between 38000 - 42000 € per year.
Grandio Groupe is launching a brand‑new venue on Kensington High Street this June, and we’re looking for a Sales and Reservations manager to join us from day one. This is your chance to step into a role where you’re not just managing sales & reservations – you’re helping build something people will talk about.
The Role
- As the Sales & Reservations manager, you’ll be right in the action – leading the desk, supporting the management team, and helping create a buzzing, high‑energy atmosphere every day.
- Lead reservations with confidence, pace, and personality.
- Deliver standout guest experiences from open to close.
- Support training and development of the team.
- Keep standards high across service, cleanliness, and operations.
- Jump in wherever needed – bar, floor, or behind the scenes.
- Work closely with the Deputy GM and GM to keep everything running smoothly.
- Adopt a proactive sales approach to bring guests to the venue.
What We’re Looking For
- Experience in a supervisory or management role in hospitality.
- A hands‑on, lead‑from‑the‑front attitude.
- Someone who brings great energy and sets the tone on shift.
- Strong communication and team‑building skills.
- A cool head under pressure and a sharp eye for detail.
- A genuine passion for people, service, and great vibes.
What You’ll Get
- The chance to be part of an exciting new opening.
- Real progression opportunities within a growing group.
- A fun, supportive, and ambitious team environment.
- Competitive salary + bonus potential.
- The opportunity to grow your career with a brand on the rise.
Why Grandio Groupe?
We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special.
Job Details
- Experience: Required
- Employment: Full‑time
- Salary: £38,000 – £42,000 yearly
About Grandio Group
Grandio Group is a Canadian‑based company, opening the doors of our new London venue in July. This will be the first of many within the UK and Europe as the company targets fast growth in the sector.
Sales and Reservations Manager in London employer: Grandio Group
Grandio Groupe is an exceptional employer, offering a vibrant and dynamic work environment as part of the opening team for our new venue on Kensington High Street. With a focus on employee growth and development, we provide real progression opportunities within a supportive and ambitious team, all while delivering standout guest experiences. Join us to be part of something special, where your energy and passion will shape our culture and success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Reservations Manager in London
✨Tip Number 1
Get to know the venue and its vibe before your interview. Visit Grandio Groupe, soak in the atmosphere, and chat with staff if you can. This shows your genuine interest and helps you tailor your approach during the interview.
✨Tip Number 2
Practice your pitch! You’ll want to showcase your hands-on experience and how you lead from the front. Think of specific examples where you’ve created a buzzing atmosphere or delivered standout guest experiences.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry on LinkedIn or at local events. You never know who might have a lead or insight into the Sales and Reservations Manager role at Grandio Groupe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Grandio team from day one.
We think you need these skills to ace Sales and Reservations Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for guests.
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory or management roles. We’re looking for someone who can lead with energy, so showcase any past roles where you’ve done just that!
Be Personable:In your cover letter, don’t be afraid to let your personality come through. We’re all about great vibes at Grandio Groupe, so show us how you’d fit into our fun and ambitious team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on board for this exciting new opening. Don’t miss out!
How to prepare for a job interview at Grandio Group
✨Know Your Venue
Before the interview, do your homework on Grandio Groupe and their new venue. Familiarise yourself with their mission, values, and what makes them unique. This will not only show your enthusiasm but also help you align your answers with their culture.
✨Showcase Your Energy
As a Sales and Reservations Manager, energy is key! During the interview, let your personality shine through. Share examples of how you've created a vibrant atmosphere in previous roles and how you plan to bring that same energy to the new venue.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading teams. Highlight specific instances where you’ve trained staff or improved service standards. This will show that you have the hands-on attitude they’re looking for and can lead from the front.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to manage reservations during peak times or handle guest complaints. Practising these responses will help you stay cool and collected during the interview.
