At a Glance
- Tasks: Lead a dynamic team in delivering exceptional guest experiences and ensuring smooth operations.
- Company: Join a top workplace committed to passion and customer focus.
- Benefits: Enjoy weekly pay, competitive salary, health coverage, and tuition reimbursement.
- Other info: Flexible hours, strong team culture, and opportunities for growth await you!
- Why this job: Shape the hospitality culture while developing your leadership skills in a fun environment.
- Qualifications: 3+ years in food & beverage operations and 2+ years in a supervisory role preferred.
The predicted salary is between 18 - 27 € per hour.
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Lead with Purpose. Serve with Impact. As the ADR Supervisor, you are the go-to leader on the floor—supporting our food and beverage operations while inspiring your team to deliver memorable Guest experiences. You’ll oversee daily venue execution, coach Associates in Guest service excellence, and ensure everything from food quality to compliance runs smoothly. This is more than supervision—it’s your chance to lead by example, elevate team performance, and shape the hospitality culture across Grand Casino venues.
What You’ll Do- Operational Leadership + Service Excellence
- Support seamless daily venue operations and uphold Grand Casino’s service standards
- Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction
- Enforce performance policies and hospitality procedures aligned with MLCV values
- Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal
- Maintain open communication with team through daily pre-shift and supervisory meetings
- Team Coaching + Associate Development
- Onboard, train, and mentor team members to meet Guest service expectations
- Provide regular performance feedback, coaching, and hands-on support
- Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations
- Lead with integrity and foster a respectful, collaborative environment
- Quality + Compliance Oversight
- Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards
- Supervise food production and portioning in accordance with recipe specs and presentation standards
- Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls
- Adhere to all cash handling procedures and internal controls
- Project Support + Operational Improvement
- Provide input on operational improvements and areas needing attention
- Execute special assignments or venue initiatives as needed
- Support smooth transitions between shifts and venues when needed
- Support new menu rollouts, limited-time offers, and Associate training
- Build trust through clear communication and leading by example
- Adapt easily between roles, venues, and Associate support
- Coach others while staying Guest-focused during fast-paced shifts
- Keep operations running efficiently without sacrificing quality or hospitality
- Embrace feedback, promote teamwork, and drive performance
- Smooth, well-coordinated shifts that meet food quality and Guest service expectations
- A team of Associates who are confident, trained, and empowered
- Compliance with all policies, health standards, and regulatory requirements
- A trusted, dependable supervisor who uplifts the team and models the MLCV Way
- Culture + Support
- Weekly pay + competitive salary
- Medical, dental, and vision coverage
- 401(k) with match, tuition reimbursement, and paid parental leave
- PTO that’s used and encouraged
- Recognition for birthdays, anniversaries, and service milestones
- Culture + Legacy
- A workplace rooted in tradition and transformation
- A values-driven culture built on Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
- A strong team culture with mentorship, support, and development
- 3+ years of progressive food & beverage or kitchen operations experience
- At least 2 years of supervisory or team lead experience in hospitality preferred
- Knowledge of safe food handling, inventory control, and basic labor cost management
- Serv-Safe Certification preferred (must be obtained within 1 year)
- Strong leadership, organization, and interpersonal skills
- Ability to work flexible hours and support multiple venues when needed
- Must be able to secure a license from the Gaming Regulatory Authority (GRA)
- Responsible for following all relevant Detailed Gaming Regulations (DGRs)
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
- Must be able to stand and walk for extended periods during shift
- Frequently required to bend, stoop, reach, lift, and carry up to 25 pounds
- Must have the stamina to work in a fast-paced, high-volume environment
- Frequent contact with cleaning agents, kitchen tools, and occasionally wet or slippery surfaces
- Required to wear appropriate uniform and PPE as designated
- Must be flexible to work a variety of shifts, including nights, weekends, holidays, and special events based on business needs
Supervisor ADR Hinckley Full-Time Overnights $18 -$27/hr employer: Grandcasinomn
At Mille Lacs Corporate Ventures, we pride ourselves on fostering a vibrant work culture where passion and customer focus are at the forefront of everything we do. As an ADR Supervisor in Hinckley, you'll enjoy competitive pay, comprehensive benefits including medical and dental coverage, and opportunities for personal and professional growth within a supportive team environment that values mentorship and development. Join us to lead with purpose and make a meaningful impact in the hospitality industry while being part of a company that celebrates tradition and transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor ADR Hinckley Full-Time Overnights $18 -$27/hr
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved service. Be ready to share these during your interview to demonstrate how you embody the qualities they’re looking for in a Supervisor.
✨Tip Number 3
Dress the part! Make sure you look professional and fit the vibe of the company. First impressions matter, so showing up well-presented can set the tone for a great conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor ADR Hinckley Full-Time Overnights $18 -$27/hr
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you truly believe in what you're doing and are excited about the opportunity to lead and inspire a team.
Tailor Your Experience:Make sure to highlight your relevant experience in food and beverage operations. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Grandcasinomn
✨Know the Company Culture
Before your interview, take some time to understand the values and culture of Mille Lacs Corporate Venture. They emphasise passion and customer focus, so think about how your own values align with theirs. Be ready to share examples of how you've demonstrated these qualities in your previous roles.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare to discuss your past experiences in coaching and mentoring team members. Think of specific instances where you improved team performance or resolved conflicts, as this will show your ability to inspire and uplift others.
✨Be Ready for Operational Questions
Expect questions about food safety, compliance, and operational efficiency. Brush up on relevant regulations and be prepared to discuss how you've ensured quality and compliance in your previous roles. This will demonstrate your readiness to uphold the high standards expected at Grand Casino.
✨Prepare for Scenario-Based Questions
You might face scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about how you would handle common challenges in hospitality, such as managing a busy shift or dealing with a dissatisfied guest. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
