At a Glance
- Tasks: Handle guest transactions and ensure a positive dining experience.
- Company: Grand Casino Hinckley, a fun and passionate workplace.
- Benefits: Competitive pay, health benefits, and career development opportunities.
- Other info: Embrace a culture of inclusion and personal growth.
- Why this job: Join a vibrant team and make guests smile every day!
- Qualifications: Previous cash handling experience and a friendly attitude.
The predicted salary is between 14 - 21 £ per hour.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Opportunity
Responsible for handling Guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino’s service and cash handling standards. As Grand Casino’s Food and Beverage Ambassador, you may be working directly with our Guests to ensure a positive experience at all touch points.
What You Get to Do
- Receive payment from Guests in a prompt and courteous manner when applicable.
- Adhere to established cash control policies and procedures of Grand Casino.
- Advise Guest of waiting time and areas of the Venue.
- Prepare orders in a timely manner and complete them with garnish and accompaniments.
- Answer Guest questions and direct concerns to appropriate management.
- Address Guest complaints and resolve them quickly and courteously.
- Seat Guests according to the established procedures of the venue.
- Deliver excellent Guest Service in an upbeat, friendly manner.
- Encourage mutual respect, dignity, and integrity with all Associates, by always setting positive examples.
- Participate as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
- Always maintain a clean and sanitary dining area in full accordance with state health regulations.
- Maintain stock of all necessary items.
- Responsible for initial cordial reception to the Guests upon arrival and the prompt courteous escort to a dining table.
- Answer telephones and make reservations, if required.
- Communicate with Guests including wait times, verifying reservations and general information about the venue.
- Responsible for seating Guests according to established rotation procedures, be able to operate Host seating computer system, distribute menus, and explain the food items.
- Thank and offer closing remarks to Guest as they leave the venue.
- Address any Guest complaints to resolve them quickly and courteously in accordance with department standards.
- Assist in maintaining standards of health, safety, and sanitation.
- Able to demonstrate ability to read floorplans and seat guests accordingly.
- Clean and sanitize tables and dining room upon Guest departure.
- Participate as a team member with: Casino Hosts, Food Servers, Cooks, Supervisors, and any Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.
- Other duties as assigned that are related to this role.
What We Look for in a Person
- Serves and develops others by building relationships.
- Fosters an inclusive workplace where inclusion and individual differences are valued.
- Collaborates across boundaries to achieve common goals.
- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
- Sets direction and influences others to translate vision into action.
- Demonstrates drive for continued personal and professional growth.
What We Offer You
- We have a fun, energetic personality and are adventurous, creative, and open minded.
- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).
- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
- We are a career accelerant, which means developing our Associates is one of our main priorities.
- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
- A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You
- Previous cash handling experience.
- Must be able to secure license from Gaming Regulatory Authority (GRA).
- Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Cashier Cherries Part-Time Day $14 - $21/hr in Hinckley employer: Grandcasinomn
At Grand Casino Hinckley, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. With a focus on personal and professional growth, we offer competitive benefits, including health insurance, 401k, and tuition reimbursement, ensuring our employees feel supported in their career journeys. Join us in creating memorable experiences for our guests while working in a fun and dynamic environment that truly believes in the power of teamwork and service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Cashier Cherries Part-Time Day $14 - $21/hr in Hinckley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Grand Casino's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, think of examples from your past experiences where you provided excellent service. Be ready to share these during your interview to demonstrate your fit for the role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. First impressions matter, and looking sharp shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cashier Cherries Part-Time Day $14 - $21/hr in Hinckley
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love to see enthusiasm and a genuine interest in the role, so don’t be afraid to express why you want to join our team at Grand Casino.
Tailor Your Application:Make sure to customise your application for the Cashier position. Highlight any relevant experience you have with cash handling or customer service, and connect it back to what we value at Grand Casino – excellent guest service!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Grandcasinomn
✨Know the Company Culture
Before your interview, take some time to understand Grand Casino's values and culture. They emphasise passion and customer focus, so think about how you can demonstrate these qualities in your responses.
✨Showcase Your Customer Service Skills
As a Cashier, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or made someone's day better.
✨Familiarise Yourself with Cash Handling Procedures
Since cash handling is a key part of this role, brush up on your knowledge of cash control policies. Be ready to discuss any previous experience you have with cash transactions and how you ensure accuracy and security.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
