At a Glance
- Tasks: Handle guest transactions, provide excellent service, and maintain a clean dining area.
- Company: Join the fun team at Grand Casino Hinckley, where passion meets customer focus.
- Benefits: Competitive pay, health benefits, 401k, tuition reimbursement, and fun work environment.
- Other info: Opportunities for personal growth and a supportive, inclusive workplace.
- Why this job: Be a Food and Beverage Ambassador and create memorable experiences for guests.
- Qualifications: Previous cash handling experience and a friendly attitude are essential.
The predicted salary is between 14 - 21 € per hour.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Opportunity
Responsible for handling Guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino’s service and cash handling standards. As Grand Casino’s Food and Beverage Ambassador, you may be working directly with our Guests to ensure a positive experience at all touch points.
What You Get to Do
- Receive payment from Guests in a prompt and courteous manner when applicable.
- Adhere to established cash control policies and procedures of Grand Casino.
- Advise Guest of waiting time and areas of the Venue.
- Prepare orders in a timely manner and complete them with garnish and accompaniments.
- Answer Guest questions and direct concerns to appropriate management.
- Address Guest complaints and resolve them quickly and courteously.
- Seat Guests according to the established procedures of the venue.
- Deliver excellent Guest Service in an upbeat, friendly manner.
- Encourage mutual respect, dignity, and integrity with all Associates, by always setting positive examples.
- Participate as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
- Always maintain a clean and sanitary dining area in full accordance with state health regulations.
- Maintain stock of all necessary items.
- Responsible for initial cordial reception to the Guests upon arrival and the prompt courteous escort to a dining table.
- Answer telephones and make reservations, if required.
- Communicate with Guests including wait times, verifying reservations and general information about the venue.
- Responsible for seating Guests according to established rotation procedures, be able to operate Host seating computer system, distribute menus, and explain the food items.
- Thank and offer closing remarks to Guest as they leave the venue.
- Address any Guest complaints to resolve them quickly and courteously in accordance with department standards.
- Assist in maintaining standards of health, safety, and sanitation.
- Able to demonstrate ability to read floorplans and seat guests accordingly.
- Clean and sanitize tables and dining room upon Guest departure.
- Participate as a team member with: Casino Hosts, Food Servers, Cooks, Supervisors, and any Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.
- Other duties as assigned that are related to this role.
What We Look for in a Person
- Serves and develops others by building relationships.
- Fosters an inclusive workplace where inclusion and individual differences are valued.
- Collaborates across boundaries to achieve common goals.
- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
- Sets direction and influences others to translate vision into action.
- Demonstrates drive for continued personal and professional growth.
What We Offer You
- We have a fun, energetic personality and are adventurous, creative, and open minded.
- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).
- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
- We are a career accelerant, which means developing our Associates is one of our main priorities.
- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
- A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You
- Previous cash handling experience.
- Must be able to secure license from Gaming Regulatory Authority (GRA).
- Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Cashier Cherries Part-Time Graves $14 - $21/hr employer: Grandcasinomn
At Grand Casino Hinckley, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. With a focus on personal and professional growth, we offer competitive benefits, including health insurance, 401k, and tuition reimbursement, ensuring our associates thrive both in and out of the workplace. Join us to be part of a fun, energetic environment that truly believes in delivering exceptional guest experiences while upholding our core values of Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty.
StudySmarter Expert Advice🤫
We think this is how you could land Cashier Cherries Part-Time Graves $14 - $21/hr
✨Tip Number 1
Get to know the company culture! Before your interview, check out Grand Casino's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, think of examples from your past experiences where you provided excellent service. Be ready to share these during your interview to demonstrate your fit for the role.
✨Tip Number 3
Dress the part! Even though it's a casual environment, showing up looking neat and professional can make a great first impression. It shows that you respect the opportunity and are serious about the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Grand Casino family. Don’t miss out on this chance!
We think you need these skills to ace Cashier Cherries Part-Time Graves $14 - $21/hr
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Cashier. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Grandcasinomn
✨Know the Company Values
Before your interview, take some time to understand Grand Casino's values like Wisdom, Love, and Respect. Show how you align with these values in your answers, as they are key to their culture.
✨Practice Customer Service Scenarios
Since the role involves direct interaction with guests, prepare for common customer service scenarios. Think about how you would handle complaints or difficult situations, and be ready to share examples from your past experiences.
✨Demonstrate Team Spirit
This position requires collaboration with various associates. Be prepared to discuss how you've worked effectively in a team before, highlighting your ability to foster an inclusive environment and support your colleagues.
✨Show Enthusiasm for the Role
Let your passion for providing excellent guest service shine through during the interview. Share why you’re excited about the opportunity to be a Food and Beverage Ambassador and how you can contribute to creating a positive experience for guests.
