At a Glance
- Tasks: Supervise and coordinate events, ensuring every detail is perfect from setup to guest departure.
- Company: Grand Sapphire, a top venue in London for weddings and events.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth in the hospitality industry.
- Other info: Flexible hours, including evenings and weekends, in a fast-paced, exciting setting.
- Why this job: Join a vibrant team and create unforgettable experiences for guests at prestigious events.
- Qualifications: 3-4 years in hospitality or events, strong communication, and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Grand Sapphire is one of London’s leading wedding, events, and banqueting venues, known for delivering elegant weddings, corporate events, private celebrations, gala dinners, cultural events, and large banqueting functions. We are hiring an Events Supervisor at Grand Sapphire Hotel & Banqueting. The Events Supervisor will support the smooth running of events from setup to guest departure, making sure every detail is delivered with care, organisation, and high standards.
Key duties and responsibilities:
- Supervise the full event operation on the floor, including setup, guest arrival, service flow, and event close down.
- Support the Events Manager in delivering weddings, receptions, corporate events, gala dinners, birthday celebrations, charity events, conferences, and private functions.
- Coordinate with the kitchen team, front of house team, decorators, suppliers, security, housekeeping, and hotel staff to ensure smooth event delivery.
- Check room setup, table layout, stage areas, entrance points, guest flow, signage, cleanliness, and overall venue presentation before the event begins.
- Lead and brief event staff before each function, making sure duties, timings, service standards, and client requirements are clearly understood.
- Monitor food service, drinks service, guest experience, and event timings throughout the function.
- Act as a key point of contact on the floor for clients, guests, suppliers, and internal teams during the event.
- Handle guest requests, client instructions, and operational issues in a calm and professional manner.
- Ensure the venue is presented to a luxury standard at all times, including suites, foyer areas, toilets, corridors, and public areas.
- Support with wedding day coordination, including guest arrival, couple entrance, stage timings, food service, speeches, entertainment, and supplier movements.
- Make sure all health, safety, hygiene, and venue procedures are followed during every event.
- Assist with event handovers, final checks, supplier coordination, stock checks, and post event reporting.
- Help protect the reputation of Grand Sapphire by delivering excellent service, strong attention to detail, and a memorable guest experience.
Requirements:
- Minimum 3 to 4 years of experience in the hospitality, events, weddings, banqueting, or hotel industry.
- Proven experience in successfully delivering functions such as weddings, corporate events, awards nights, gala dinners, private parties, cultural celebrations, and large banqueting events.
- Strong understanding of event operations, floor management, guest service, food service, and venue setup.
- Ability to manage staff on the floor and keep the team organised during busy events.
- Confident in dealing with clients, guests, suppliers, and internal teams.
- Strong communication skills, attention to detail, and the ability to stay calm under pressure.
- Flexible availability, including evenings, weekends, and event days.
- Professional appearance, positive attitude, and a strong service mindset.
The ideal candidate should be confident, well presented, organised, calm under pressure, and experienced in weddings, banqueting, hospitality, or events.
Events Supervisor in London employer: Grand Sapphire Hotel & Banqueting London
At Grand Sapphire, we pride ourselves on being a premier employer in the heart of London’s vibrant events scene. Our commitment to excellence is reflected in our supportive work culture, where every team member is valued and encouraged to grow through hands-on experience and professional development opportunities. With a focus on delivering unforgettable experiences, we offer a dynamic environment that fosters creativity and teamwork, making it an ideal place for passionate individuals looking to thrive in the hospitality industry.
Contact Details:
Grand Sapphire Hotel & Banqueting London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grand Sapphire Hotel & Banqueting London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grand Sapphire Hotel & Banqueting London
Don't be shy about reaching out to Grand Sapphire Hotel & Banqueting London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grand Sapphire Hotel & Banqueting London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grand Sapphire Hotel & Banqueting London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
