At a Glance
- Tasks: Manage check-ins, assist guests, and ensure top-notch service during their stay.
- Company: Luxury hotel in Penarth with a focus on exceptional guest experiences.
- Benefits: Competitive pay, flexible hours, and a chance to grow in hospitality.
- Why this job: Join a passionate team and create unforgettable moments for guests.
- Qualifications: Outgoing, detail-oriented, and eager to learn; fresh graduates welcome!
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel in Penarth is seeking enthusiastic individuals to join their front desk team. Responsibilities include managing check-ins and check-outs, assisting guests with inquiries, and ensuring excellent service throughout their stay.
Ideal candidates are outgoing, meticulous, and service-oriented, including fresh graduates eager to learn in a dynamic environment. This role offers an opportunity to be part of a team dedicated to creating memorable experiences for guests.
Guest Services & Front Desk Specialist in Penarth employer: GRAND PARK CITY HALL
Contact Detail:
GRAND PARK CITY HALL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services & Front Desk Specialist in Penarth
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with its services, amenities, and local attractions. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for creating memorable guest experiences.
✨Tip Number 2
Practice your people skills! Role-play common front desk scenarios with friends or family. The more comfortable you are with handling inquiries and check-ins, the more confident you'll be during interviews.
✨Tip Number 3
Network like a pro! Attend local hospitality events or join online groups related to the hotel industry. Connecting with others in the field can lead to job opportunities and insider tips on landing that perfect role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your genuine interest in being part of our team at the luxury hotel in Penarth.
We think you need these skills to ace Guest Services & Front Desk Specialist in Penarth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for guest services shine through! We want to see how excited you are about creating memorable experiences for guests, so don’t hold back on expressing your enthusiasm.
Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that align with the role. Mention any relevant experience in hospitality or customer service, even if it’s from part-time jobs or internships. We love seeing how you can fit into our team!
Be Meticulous: Attention to detail is key in this role, so ensure your application is free from typos and errors. A well-structured and polished application shows us that you’re meticulous and take pride in your work, which is exactly what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at GRAND PARK CITY HALL
✨Know the Hotel Inside Out
Before your interview, do some research on the luxury hotel in Penarth. Familiarise yourself with its services, amenities, and any recent news or events. This will not only show your enthusiasm but also help you answer questions about how you can contribute to creating memorable experiences for guests.
✨Show Off Your People Skills
As a Guest Services & Front Desk Specialist, you'll be interacting with guests all day long. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your service-oriented mindset.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hotel's standards and your commitment to representing them well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
