At a Glance
- Tasks: Assist customers with ticketing and provide info on performances in a friendly manner.
- Company: Join the Grand Opera House, Northern Ireland’s Premier Theatre with a passion for live shows.
- Benefits: Be part of a close-knit team and enjoy a vibrant work environment.
- Other info: Great opportunity to work in a historic venue and develop your skills.
- Why this job: Make a difference in the theatre experience for over 300,000 visitors each year.
- Qualifications: Customer service experience and a friendly, confident communication style.
The predicted salary is between 20000 - 25000 £ per year.
As Northern Ireland’s Premier Theatre, The Grand Opera House invites applicants to join as a Box Office Assistant. The role is the first point of contact for customers, providing information about performances, seats, tickets, memberships, gift vouchers, merchandise and other services in a friendly and courteous manner while maintaining high standards of customer service and accuracy.
Responsibilities
- Assist customers with questions about performances, seating, tickets and pricing
- Process transactions for tickets, memberships, gift vouchers, merchandise and services
- Maintain accuracy and uphold the highest standards of customer service
- Meet sales targets and focus on sales performance
Qualifications
- Experience in customer service and cash handling
- Polite, confident, articulate and friendly communication style
- Excellent interpersonal skills and ability to work as part of a team
The Grand Opera House is a hardworking, close‑knit team of people with a passion for live theatre, customer service and our historically rich venue that attracts over 300,000 theatregoers each year.
Box Office Assistant Tlnt1_Ni employer: Grand Opera House
The Grand Opera House in Belfast is an exceptional employer, offering a vibrant work culture where creativity and customer service excellence thrive. Employees benefit from flexible working hours, competitive pay, and opportunities for professional growth within the arts sector, making it a rewarding place to contribute to the cultural landscape of the city.
