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- Tasks: Manage front of house operations and ensure top-notch customer service during performances.
- Company: Join the Grand Opera House, Northern Ireland's premier theatre with a rich history.
- Benefits: Gain valuable experience in a vibrant environment with a passionate team.
- Why this job: Be part of an iconic venue and make a real impact on the theatre experience.
- Qualifications: Proven management experience in hospitality and excellent communication skills.
- Other info: Work evenings and weekends in a dynamic, close-knit team dedicated to live theatre.
The predicted salary is between 36000 - 60000 £ per year.
As Northern Ireland's Premier Theatre, The Grand Opera House is proud to present an unrivalled programme of drama, musicals (many direct from the West End), opera, comedy, and one of the most successful pantomimes in the UK and Ireland which brings around 75,000 people through the doors every Festive Season. With a 130 year history behind it, and a bright future ahead, The Grand Opera House is currently recruiting for a House Manager to cover a period of maternity leave.
The House Manager works closely with the Bars Events Manager and is responsible for the effective management of the front of house operation, ensuring the safety and security of customers and the delivery of an exemplary level of customer service. To perform this role effectively, the House Manager is required to work operationally in the Theatre during performances and events, including evenings and weekends, to provide guidance and direction and to ensure that an efficient service and high customer service standards are maintained.
This is an exciting opportunity for a versatile, confident and experienced manager with extensive work experience and knowledge of the hospitality sector. The position carries considerable management responsibilities, and therefore work experience must be at a similar level to that required in this role. Candidates must be able to demonstrate excellent communication skills, and have the ability to motivate and support a large team of staff to maximise sales opportunities and maintain an exceptional level of customer service.
The Grand Opera House team is a hardworking, close-knit team, made up of people with a real passion for live theatre, customer service, and their beautiful and historically rich venue which attracts over 300,000 theatregoers each year. If this sounds like something you would like to be part of, and you feel you have the necessary experience and skills, further information about the House Manager role and the online application form is available on the Theatre's website.
House Manager ( Maternity cover) in Belfast employer: Grand Opera House
Contact Detail:
Grand Opera House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Manager ( Maternity cover) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the theatre and hospitality sectors. Attend events, join relevant groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or during interviews, let your love for theatre and customer service shine through. Share stories that highlight your experience and enthusiasm for creating memorable experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues like The Grand Opera House and express your interest in working with them. A friendly email can go a long way in making a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the role. Make sure to tailor your application to highlight your relevant experience in managing front of house operations.
We think you need these skills to ace House Manager ( Maternity cover) in Belfast
Some tips for your application 🫡
Show Your Passion for Theatre: When writing your application, let your love for live theatre shine through! We want to see how your enthusiasm aligns with our mission at The Grand Opera House. Share any relevant experiences that highlight your passion for the arts.
Highlight Your Management Experience: Make sure to detail your previous management roles, especially in hospitality. We’re looking for someone who can lead a team effectively, so give us examples of how you've motivated staff and maintained high service standards.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the House Manager role. Mention specific skills and experiences that match the job description, showing us why you’re the perfect fit.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Grand Opera House
✨Know the Venue Inside Out
Before your interview, make sure you research The Grand Opera House thoroughly. Familiarise yourself with its history, the types of performances it hosts, and its customer service ethos. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Management Skills
Be prepared to discuss your previous management experience in detail. Think of specific examples where you've successfully led a team, handled difficult situations, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Theatre
Express your enthusiasm for live theatre and the hospitality sector during the interview. Share any personal experiences that highlight your love for the arts and how it drives your commitment to providing exceptional customer service.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. This could be about their expectations for the role, the team dynamics, or upcoming events at the theatre. It shows you're engaged and serious about the position.
