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- Tasks: Join our Front of House Team as a Bars Assistant, providing top-notch service and bar knowledge.
- Company: Be part of a vibrant Theatre in Belfast, enhancing customer experiences with every drink served.
- Benefits: Enjoy a competitive salary of £12.21 per hour and flexible working hours in a fun environment.
- Why this job: Perfect for those who love hospitality and want to work in a lively, creative atmosphere.
- Qualifications: Must be 18+, with at least six months of bar experience and excellent customer service skills.
- Other info: Work afternoons and evenings, with opportunities to grow within the Theatre's dynamic team.
Bar Assistants are an integral part of the Theatre’s Front of House Team, and with four bar areas for customers to enjoy, they are key to the overall Theatre experience. Provide a professional welcome and excellent level of bar and food service to customers andvisitors. They are expected to be knowledgeable about the Theatre’s bars and food products and upsell when possible and promote and encourage customers to utilise the interval order service and prepare and process these ordersA full job description and further information about the role is included in the Candidate Information Pack which is available on the Theatre’s website www.goh.co.uk/about-us/careers/bar-assistant
Responsibilities
- Provide a professional welcome and excellent level of service to customers and visitors
- Be knowledgeable about the Theatre’s bars and food products and upsell when possible
- Promote and encourage customers to utilise the interval order service and prepare and process these orders
- Handle money and stock accurately, reconcile floats, operate tills and escalate any discrepancies to the Bars Management Team
- Prepare and serve food to customers, complying with the Theatre’s food hygiene and safety standards at all times
- Assist with stocktakes and deliveries as and when required ensuring that goods received are transported, unloaded and securely stored in the designated store rooms in a safemanner
- Co-ordinate and assist with the preparation, setting up and clearing of meeting and function rooms for events
Skills and Qualifications
- A minimum of six months’ recent paid work experience as a bar tender in a busy customer service/hospitality environment
- Experience of delivering sales, accurate cash-handling and till transactions in a busy customer environment
- Must be at least 18 years of age to comply with the Theatre’s legal requirements
- Excellent interpersonal and communication skills and the demonstrable commitment to providing an exemplary level of customer service
- Good numeracy/mental arithmetic skills to enable accurate cash handling
- Ability to work afternoons and evenings during the week (Monday to Friday) and a Saturday night is essential
Vacancy ID 1729185 Job ref. BA 08/25/02 Job Sector Hotel and Catering Area Belfast Location Belfast City Centre Salary £12.21 per hour No. vacancies 4 Contract Type Permanent Weekly hours 10.5 Published date 11/08/2025 Closing date 26/08/2025 Worktime Afternoons and evenings Monday to Saturday #J-18808-Ljbffr
Bars Assistant employer: Grand Opera House
Contact Detail:
Grand Opera House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bars Assistant
✨Tip Number 1
Familiarise yourself with the Theatre's offerings. Knowing the menu and drink options inside out will not only help you upsell effectively but also impress your interviewers with your enthusiasm and knowledge about the role.
✨Tip Number 2
Practice your customer service skills. Since this role is all about providing an excellent experience, consider role-playing scenarios with friends or family to enhance your communication and interpersonal skills.
✨Tip Number 3
Showcase your cash-handling experience. Be prepared to discuss specific instances where you've successfully managed transactions in a busy environment, as this will demonstrate your capability to handle money accurately.
✨Tip Number 4
Be flexible with your availability. Highlight your willingness to work afternoons and evenings, especially on weekends, as this aligns with the Theatre's operational needs and shows your commitment to the role.
We think you need these skills to ace Bars Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bars Assistant position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or customer service, particularly in bar settings. Mention specific examples of how you've provided excellent service or handled cash transactions.
Showcase Your Skills: Make sure to include your interpersonal and communication skills in your application. Provide examples of how you've successfully upsold products or managed customer interactions in a busy environment.
Follow Application Instructions: Ensure you follow all application instructions provided in the Candidate Information Pack. This includes submitting your application through the Theatre’s website and including any required documents.
How to prepare for a job interview at Grand Opera House
✨Know Your Products
Familiarise yourself with the Theatre’s bars and food offerings. Being knowledgeable about the menu will not only help you answer questions confidently but also enable you to upsell effectively during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your interpersonal skills and commitment to creating a welcoming atmosphere, as these are crucial for a Bars Assistant.
✨Showcase Your Cash Handling Experience
Be ready to discuss your experience with cash handling and till operations. Mention any specific instances where you accurately reconciled floats or handled discrepancies, as this will demonstrate your reliability.
✨Flexibility is Key
Emphasise your availability to work afternoons and evenings, including weekends. Companies appreciate candidates who can adapt to their scheduling needs, so make sure to convey your willingness to be flexible.