Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support your team while ensuring a welcoming environment for members.
- Company: Join Grand Fitness Partners, a top Planet Fitness franchisee with over 75 locations.
- Benefits: Enjoy on-demand pay, health insurance, discounts, free gym membership, and a 401K plan.
- Why this job: Be part of a positive culture that values teamwork and member satisfaction in a judgement-free zone.
- Qualifications: Must be 18+, have a high school diploma, and strong customer service skills.
- Other info: Training for CPR/AED certification provided; background check required.
The predicted salary is between 24000 - 36000 £ per year.
Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 75+ locations. We strive to achieve Planet Fitness’ mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone.
A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing satisfaction. A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift.
Benefits:
- On-Demand Pay
- Medical, Dental and Vision insurance (full time employees only)
- Employee perks and discount program
- Free Black Card Membership
- 401K Plan
As the Shift Leader you will:
- Organise shift schedules for team members.
- Monitor attendance, tardiness, and time off.
- Assign duties to specific employees based on role and skills.
- Supervise employees and assist with tasks as necessary.
- Supervise performance and share feedback with both upper management and team members.
- Train new and current team members on tasks.
- Handle customer issues and manage conflicts.
- Adhere to company policies and health, safety and employment standards.
- Uphold integrity and security with member documents and sensitive information always.
- Manage club cleanliness and maintenance to ensure all aspects of the club are in like new condition.
- Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.
Requirements:
- Must be 18 years of age
- High school diploma/GED equivalent required
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Strong customer service skills
- Strong problem resolution skills
- Strong verbal and written communication skills
- Basic computer proficiency (Microsoft Suite)
- Ability to lift up to 50 pounds
- Ability to walk and stand for prolonged periods of time
- Ability to continuously talk in person or on the phone during shift
- Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Shift Leader employer: Grand Fitness
Contact Detail:
Grand Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Familiarise yourself with Planet Fitness's core values and mission. Understanding their commitment to creating a welcoming environment will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed teams, resolved conflicts, or improved performance, as these are key aspects of the Shift Leader role.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle difficult situations or provide exceptional service. This will resonate well with the expectations of a Shift Leader at Planet Fitness.
✨Tip Number 4
Research common challenges faced by fitness centres and think about how you would address them. Being able to discuss potential solutions during your interview will demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Leader at Grand Fitness Partners. Highlight your relevant experience in leadership and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your supervisory experience, problem resolution skills, and any relevant certifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and your commitment to creating a welcoming environment. Mention specific examples of how you've successfully led teams or resolved customer issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Grand Fitness
✨Show Your Leadership Skills
As a Shift Leader, you'll be supervising and guiding your team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you resolved conflicts or improved team performance.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to share instances where you've gone above and beyond for customers. Show that you understand the importance of creating a welcoming environment and how you would handle difficult situations with members.
✨Know the Company Culture
Familiarise yourself with Planet Fitness's mission and values, especially their focus on a 'Judgement Free Zone'. During the interview, express how your personal values align with theirs and how you can contribute to maintaining that culture.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage a team. Think about potential challenges you might encounter as a Shift Leader and how you would address them effectively.
