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- Tasks: Assist the General Manager in overseeing club operations and ensuring a welcoming member experience.
- Company: Join Grand Fitness Partners, a top Planet Fitness franchisee with 82+ locations since 2010.
- Benefits: Enjoy on-demand pay, competitive salary, medical benefits, vacation time, and a free gym membership.
- Why this job: Be part of a positive team culture that values personal growth and a judgement-free environment.
- Qualifications: 1-2 years of management experience, strong customer service skills, and a high school diploma required.
- Other info: Must be 18+, willing to get CPR/AED certified, and able to lift up to 50 pounds.
The predicted salary is between 24000 - 36000 £ per year.
Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone.
The Assistant Manager will aid the General Manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Benefits:
- On-Demand Pay
- Competitive Pay
- Medical, Dental and Vision insurance
- Vacation/Sick Time Pay
- Employee perks and discount program
- Free Black Card Membership
- 401K Plan
As the Assistant Manager you will:
- Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow team members.
- Organise shift schedule for team members.
- Assist in the coordination and hiring of team members.
- Train new or current team members on club tasks.
- Can comfortably manage through conflict.
- Delegate responsibilities to club staff and enforce all PF policies and procedures.
- Supervise team members' performance and share feedback with your General Manager, upper management and team members.
- Manage inventory system for club operations.
- Execute retail transactions with accuracy and drive sales goals.
- Coach and counsel team members through disciplinary process up to termination.
Requirements:
- 1-2 years of Management or Supervisory experience.
- Must be 18 years of age.
- High school diploma/GED equivalent required.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness).
- Strong customer service skills.
- Strong problem resolution skills.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Suite).
- Ability to lift up to 50 pounds.
- Ability to walk and stand for prolonged periods of time.
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Assistant Manager employer: Grand Fitness
Contact Detail:
Grand Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Planet Fitness's core values and mission. Understanding their commitment to creating a 'Judgement Free Zone' will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific situations where you motivated team members or resolved conflicts, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Network with current or former employees of Planet Fitness. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since the role focuses on delivering an exceptional member experience, being able to articulate how you prioritise customer satisfaction will set you apart from other candidates.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management or supervisory experience. Use specific examples that demonstrate your leadership skills and ability to create a welcoming environment for members.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fitness and customer service. Mention how your values align with Planet Fitness's mission and how you can contribute to the 'Judgement Free Zone' culture.
Showcase Your Skills: In your application, emphasise your strong problem resolution and communication skills. Provide examples of how you've successfully managed conflicts or trained team members in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grand Fitness
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for the fitness industry and how it aligns with Planet Fitness's mission. Share personal experiences or stories that highlight your commitment to creating a welcoming environment for members.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating team members, resolving conflicts, and providing constructive feedback, as these are key aspects of the Assistant Manager role.
✨Understand the Judgement Free Zone Concept
Familiarise yourself with the Judgement Free Zone philosophy that Planet Fitness promotes. Be ready to discuss how you would embody this concept in your management style and ensure that all members feel welcome and valued.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific scenarios, such as managing a conflict between team members or dealing with an unhappy customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
