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- Tasks: Coordinate tours, manage vendor relations, and support trip leaders for unforgettable travel experiences.
- Company: Join Grand Circle Corporation, a leader in international travel for curious explorers aged 50-plus.
- Benefits: Enjoy competitive salary, vacation days, health allowances, and travel discounts.
- Why this job: Be part of a dynamic team that transforms lives through travel and adventure.
- Qualifications: 2+ years admin experience, strong people skills, and proficiency in Microsoft Office.
- Other info: Great opportunity for personal growth and learning in the travel industry.
The predicted salary is between 30000 - 42000 £ per year.
Grand Circle Corporation is in business to change the lives of our travelers, employees, and communities in which we work and travel. We're the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served 1 million travelers since 1958.
Grand Circle is currently seeking candidates for the following position: Coordinator based in central Glasgow (1 year contract). Preferable starting date: As soon as possible.
We deliver tours for curious, lifelong learners of North American travellers, specifically catering to over 50s and independent travellers. The successful candidate will be responsible for handling relations with suppliers, resolving vendor quality issues and supporting planning activities for tour groups in the UK and Ireland in pursuit of our company's excellence goals.
Responsibilities:- Building relationships with vendors and trip leaders
- Booking all services with local suppliers (hotels, bus companies, restaurants, local guides, etc.) for all the groups
- Negotiating contracts with small vendors
- Coordinating deviations: cancel/rebook services when deviations occur and supporting trip leaders in delivering successful deviations
- Executing extensive administrative tasks to support operations eg. running vendors reports and preparing itinerary documents
- Reviewing feedback from travellers to identify and resolve quality issues
- Liaising with multiple departments throughout the company including accounting in Croatia and the central office in the USA
- Resolving vendor payment queries
- Providing routine sales updates to suppliers
- Booking and confirming all arrival and departure transfers (to/from airport)
- Vendor meeting online and in person on an ad hoc basis
- Supporting unwell/displaced travellers
- Being part of an out of hours support phone rotation during the operating season (Mar-Nov, max once a month)
- 2+ years administrative experience in a fast paced, dynamic office team
- Fluent English
- Good knowledge of Microsoft Office package (especially Excel) and confidence in using multiple computer databases is essential
- Strong People Skills & Customer Care Oriented
- Autonomous mindset with a respect for deadlines and independently prioritise workload
- Problem Solving & teamwork
- Competitive salary package
- Vacation days per year + 3 personal days from the company
- Reimbursement of public transport with yearly max cap
- Preventative health allowance
- Incentive Bonus based on targeted results
- Merit increase based on performance
- Personal and Professional Growth Courses reimbursement – Available on request
- Milestone Bonus + Travel certificate for every next 5th anniversary of employment
- Associate Deals – discounted WORLDWIDE GC Tour packages available to associates
- Referral Bonus
- Friday homework
- Full training program onsite
We value diversity and encourage employees to be themselves. Women oriented company. Unique Corporate Culture (Team building, Community Work, Corporate Events). Working as part of an international team (exposure to colleagues in worldwide offices). Great opportunity to learn about all aspects of travel business and streamline your career.
This role would suit a proactive self-starter who:
- is driven by excellence
- loves to learn and enjoys a fast-paced environment with changing priorities
- enjoys working in an office with others and providing support to a team of trip leaders
- thrives on problem solving and thinking outside the box
Operations Coordinator (for Tour Operator) in Paisley employer: Grand Circle Corporation
Contact Detail:
Grand Circle Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (for Tour Operator) in Paisley
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with tour operators. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or attend events, bring along examples of your work or projects you've managed. This will help you stand out and show them what you're capable of.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know, they might have something perfect just around the corner.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're genuinely interested in being part of our team at Grand Circle Corporation.
We think you need these skills to ace Operations Coordinator (for Tour Operator) in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight your administrative experience and any relevant people skills, as these are key for us at Grand Circle.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about travel and how you can contribute to our mission of changing lives through adventure. Keep it engaging and personal.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who think outside the box and can handle the dynamic nature of our work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Grand Circle!
How to prepare for a job interview at Grand Circle Corporation
✨Know Your Stuff
Before the interview, make sure you research Grand Circle Corporation thoroughly. Understand their mission, values, and the specific role of an Operations Coordinator. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Showcase Your People Skills
As this role involves liaising with vendors and trip leaders, be prepared to discuss your experience in building relationships. Share specific examples of how you've successfully resolved issues or improved communication in previous roles.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past situations where you had to think on your feet or adapt to changes quickly. Highlight your autonomous mindset and how you prioritise tasks under pressure.
✨Demonstrate Your Tech Savvy
Since the job requires good knowledge of Microsoft Office, especially Excel, be ready to discuss your proficiency. You might even want to mention any relevant software or databases you've used in the past to show you're comfortable with technology.