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- Tasks: Lead commercial analysis and drive growth through data insights and forecasting.
- Company: Join Grand Central, a pioneering open-access train operator in the UK.
- Benefits: Enjoy unlimited free travel, healthcare, and a supportive work environment.
- Other info: Dynamic team environment with opportunities for career growth and development.
- Why this job: Make a real impact on rail travel and shape the future of commercial strategy.
- Qualifications: Degree-educated with strong analytical skills and experience in BI tools.
The predicted salary is between 40000 - 50000 £ per year.
Location: York
Organisation: Grand Central
Make a real impact in open‑access rail. Shape commercial strategy. Drive growth.
Grand Central is an open‑access train operator connecting the North East and West Yorkshire with London. With no government funding, our success is driven entirely by our customers — which is why we're committed to delivering exceptional journeys, meaningful community engagement and continuous commercial innovation.
We’ve been proudly linking London Kings Cross, Yorkshire and the North East since 2007, calling at smaller stations and supporting local organisations along the way.
The Opportunity
We’re looking for a Commercial Analysis Manager to lead and evolve our commercial analysis function. You'll provide critical forecasting, insight and reporting that inform decision‑making across the business and directly influence revenue growth.
Working closely with the Head of Commercial, Revenue Management, Pricing, Marketing and the Arriva UK Trains Growth team, you’ll be at the heart of shaping Grand Central’s commercial performance — now and in the future.
What You’ll Be Doing:
- Lead Grand Central’s commercial analysis, insight and trading reporting to provide clear visibility of performance and industry trends.
- Identify emerging customer behaviour trends and translate insight into actionable recommendations for Revenue Management and Marketing.
- Deliver accurate revenue and demand forecasts, maintaining key KPIs and acting as SME for the GC Revenue Forecasting Model.
- Develop and enhance data analysis and reporting capability using the Arriva BI platform.
- Oversee Grand Central’s revenue claims process, ensuring the business maximises value from IAD and SPD claims.
- Support modelling and evaluation for business development initiatives — including timetable changes, new routes, service enhancements and engineering impact analysis.
- Line management of a team of 2 analysts and oversee the Group Booking function.
Essential Criteria:
- Degree‑educated (or equivalent) with strong numerical and written communication skills.
- Proven analytical background with experience using BI tools and multiple data sources.
- Confident communicator able to present clearly to senior stakeholders.
- Commercially minded with the ability to translate insight into tangible business improvements.
- A proactive, curious and challenging thinker — comfortable working at pace and juggling priorities.
- A positive, dynamic team player with a passion for understanding complex issues.
Desirable:
- Experience with rail industry systems such as LENNON and MOIRA.
- Understanding of PDFH principles.
- Previous Open Access experience.
Why Join Grand Central?
We offer a range of benefits designed to support your lifestyle, wellbeing and career growth.
Core Benefits:
- Contributory pension scheme through the Arriva Workplace Pension Plan (AWPP).
- Unlimited free travel for you and your immediate family on all Grand Central services.
- Concessionary travel on other Arriva UK Trains franchises.
- Access to a 24/7 Employee Assistance Programme (Health Assured).
Additional Benefits (after probation):
- Friends & Family travel passes.
- AXA PPP Healthcare medical insurance (taxable).
- WPA wellness package including dental and optical (taxable).
- Childcare Voucher Scheme.
- Cycle to Work Scheme.
- Access to Arriva Village rewards and benefits.
Commercial Analysis Manager in York employer: Grand Central Rail
Contact Detail:
Grand Central Rail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Analysis Manager in York
✨Tip Number 1
Network like a pro! Reach out to people in the rail industry, especially those connected to Grand Central. A friendly chat can open doors and give you insights that might just help you land that Commercial Analysis Manager role.
✨Tip Number 2
Prepare for the interview by diving deep into Grand Central’s commercial strategies. Show us you understand the business and can contribute to its growth. Bring your A-game with examples of how you've used data to drive decisions in the past!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you note to express your appreciation. It keeps you on our radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Grand Central team.
We think you need these skills to ace Commercial Analysis Manager in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Analysis Manager role. Highlight your analytical skills and experience with BI tools, as these are key for us at Grand Central.
Showcase Your Communication Skills: Since you'll be presenting insights to senior stakeholders, it's crucial to demonstrate your written communication prowess. Use clear, concise language and structure your application well to reflect this.
Highlight Relevant Experience: If you've got experience in the rail industry or with revenue forecasting, make it shine! We want to see how your background aligns with our needs, so don’t hold back on those details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Grand Central Rail
✨Know Your Numbers
As a Commercial Analysis Manager, you'll be dealing with data and forecasts. Brush up on your numerical skills and be ready to discuss how you've used data analysis in previous roles. Prepare specific examples of how your insights have driven business decisions.
✨Understand the Rail Industry
Familiarise yourself with the rail industry, especially open-access operations. Research Grand Central's services and recent developments. Being able to discuss industry trends and how they impact commercial strategies will show your genuine interest and understanding.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face in this role, such as forecasting challenges or customer behaviour changes. Prepare structured responses that highlight your analytical thinking and decision-making process.
✨Showcase Your Communication Skills
You'll need to present insights to senior stakeholders, so practice articulating complex data in a clear and concise manner. Consider doing mock presentations to friends or family, focusing on how to make your findings accessible and actionable for non-analytical audiences.