At a Glance
- Tasks: Serve drinks, engage with customers, and create a lively atmosphere.
- Company: Join the Scotsman Group, a leader in Scotland’s vibrant hospitality scene.
- Benefits: Keep 100% of tips, flexible hours, and discounts on food and cinema.
- Other info: Great career development opportunities and a fun work environment.
- Why this job: Be at the heart of the action and make guests feel special.
- Qualifications: Customer service skills and a friendly attitude are key.
The predicted salary is between 11 - 16 £ per hour.
Grand Cafe, 20 North Bridge, Edinburgh, EH1 1TR
About Us: The Scotsman Group is a leading name in Scotland’s hospitality scene, known for our vibrant bars, excellent drinks, and unforgettable service. We are looking for enthusiastic and personable individuals to join our bar staff team to help us create a lively and festive atmosphere for our guests.
The Role: As Bar Staff, you’ll be responsible for serving drinks, engaging with customers, and ensuring our bars run smoothly. You’ll be at the heart of the action, mixing up seasonal cocktails, pouring pints, and delivering the outstanding service that the Scotsman Group is known for.
Key Responsibilities:
- Provide excellent customer service, ensuring guests feel welcome and valued.
- Serve alcoholic and non-alcoholic beverages in line with licensing laws and company standards.
- Mix and serve a range of cocktails, beers, wines, and soft drinks.
- Engage with guests, answer questions, and provide recommendations on drinks.
- Manage the bar area, ensuring it remains clean, well-stocked, and organised.
- Handle cash and card payments accurately.
- Assist with the setup and breakdown of the bar before and after shifts.
- Work efficiently during busy periods, especially on key dates.
Requirements:
- Previous experience in a bar or hospitality role is preferred but not essential.
- Excellent customer service and communication skills.
- A friendly, approachable attitude with a passion for making customers feel special.
- Ability to work in a fast-paced environment while maintaining high standards.
- Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).
- Knowledge of alcoholic beverages, cocktails, and drink preparation is a plus.
- Personal Licence Holders Certificate (preferred but not required).
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply: If you are passionate about hospitality and have the skills and experience to succeed in this role, we’d love to hear from you. Apply now and one of our friendly team will be in touch.
Bar Staff in Edinburgh employer: Grand Café
The Scotsman Group is an exceptional employer in the heart of Edinburgh's vibrant hospitality scene, offering a dynamic work environment where bar staff can thrive. With benefits like 100% of tips retained, flexible working opportunities, and a commitment to employee growth through our Scotsman Steps training programme, we ensure that our team members feel valued and supported. Join us to be part of a lively atmosphere where your passion for customer service can shine and lead to meaningful career development.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Staff in Edinburgh
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Grand Cafe and soak up the atmosphere. Chat with the staff, check out the drinks menu, and get a feel for what makes it special. This will help you stand out by showing your genuine interest in the place.
✨Tip Number 2
Practice your cocktail skills! Even if you’re not a pro, knowing a few popular cocktails can impress your potential employers. Try mixing some at home or watch tutorials online. It shows you’re keen and ready to jump right in!
✨Tip Number 3
Be ready to showcase your personality! The Scotsman Group values a friendly and approachable attitude, so during your interview, let your enthusiasm shine through. Share stories about your experiences in hospitality and how you’ve made customers feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits, making it easier for you to tailor your approach. Don’t miss out on this opportunity!
We think you need these skills to ace Bar Staff in Edinburgh
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for hospitality and your friendly nature.
Tailor Your Application:Make sure to tailor your application to the Bar Staff role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or drink preparation. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if needed, and make sure it’s easy for us to read. We want to get to know you without sifting through loads of text!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Grand Café
✨Know Your Drinks
Brush up on your knowledge of cocktails, beers, and wines before the interview. Being able to discuss popular drinks and even suggest a few seasonal cocktails can really impress the hiring team at the Scotsman Group.
✨Show Off Your People Skills
Since customer service is key in this role, be ready to share examples of how you've engaged with customers in the past. Highlight any experiences where you made someone’s day better or handled a tricky situation with grace.
✨Demonstrate Your Passion
Let your enthusiasm for hospitality shine through during the interview. Talk about why you love working in bars and what makes you excited about joining the Scotsman Group specifically. A genuine passion can set you apart from other candidates.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle busy periods. Think of examples from previous roles where you thrived under pressure. Showing that you can keep your cool while delivering excellent service will resonate well with the interviewers.
