At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing and heating solutions.
- Company: Join Plumbmaster, a leading supplier in the plumbing and heating industry.
- Benefits: Enjoy competitive salary, staff discounts, comprehensive training, and 30 days annual leave.
- Other info: Opportunity for training and development in a fast-paced, dynamic setting.
- Why this job: Build a rewarding career with real progression in a supportive team environment.
- Qualifications: Strong communication skills and a customer-focused approach; plumbing knowledge is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster, a specialist division of Haldane Fisher, supplies high-quality plumbing and heating materials to the construction industry across Northern Ireland. Known for our technical expertise, dependable service, and strong relationships with trade customers, we continue to grow—and we're looking for the right people to grow with us. We are currently recruiting a Counter Sales Advisor to join our Duncrue Plumbmaster branch. This is a fantastic opportunity to build a long-term career with a successful and forward-thinking merchant, offering stability, development, and genuine progression.
Key Responsibilities
- Deliver outstanding customer service at the trade counter
- Advise customers on plumbing and heating products and solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare orders safely and efficiently
- Maintain a clean, safe, and well-organised branch
- Support stock control, merchandising, and overall branch teamwork
- Identify sales opportunities and assist with technical queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain strong relationships with trade customers
- Experience in a fast-paced customer service or trade counter role
- Knowledge of plumbing products (or willingness to learn)
- Proactive, reliable, and detail-focused with a sales mindset
- Forklift licence desirable (training can be provided)
What We Offer
- Competitive salary
- Staff discount scheme
- Comprehensive training and development
- Incentive bonus scheme
- Contributory pension
- 30 days annual leave (including public holidays)
- Healthcare Cash Plan (Westfield Health)
- Supportive team environment with real career progression
Salary: GBP 25000 - 30000 per year
Trade Counter Sales employer: Grand Arcade
Plumbmaster, a division of Haldane Fisher, is an exceptional employer that prioritises employee growth and development within a supportive team environment. Located in Duncrue, we offer competitive salaries, comprehensive training, and a generous benefits package including a staff discount scheme and a contributory pension, making it an ideal place for those seeking a rewarding career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and Haldane Fisher. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Show off your personality! When you're at the trade counter, let your enthusiasm for customer service shine through. Employers love candidates who can build relationships and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Plumbmaster.
We think you need these skills to ace Trade Counter Sales
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service, especially in a trade counter role. We love candidates who can demonstrate their ability to build strong relationships with customers and provide top-notch service.
Tailor Your Application:Don’t just send the same CV everywhere! Tailor your application to Plumbmaster by mentioning specific skills or experiences that relate to plumbing and heating products. This shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the plumbing industry!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company!
How to prepare for a job interview at Grand Arcade
✨Know Your Products
Before the interview, brush up on your knowledge of plumbing and heating products. Familiarise yourself with common terms and solutions that customers might ask about. This will show your enthusiasm for the role and your willingness to learn.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your customer-focused approach, which is crucial for the Trade Counter Sales position.
✨Practice Your Communication
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
