At a Glance
- Tasks: Respond to dealer enquiries and manage customer data with precision.
- Company: Inclusive employer in the finance industry, based in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and understanding of FCA regulations required.
The predicted salary is between 24950 - 24950 £ per year.
Job Summary
Salary: £24,950 per year
Location: Delaware Drive, Milton Keynes
Hybrid working: Minimum 60% in office
Hours / Contract type: Permanent, 35 hours a week
Responsibilities
- Respond to dealer enquiries mainly by phone.
- Enter and handle customer and dealer data via internal systems, ensuring compliance with processing procedures and response time guidelines with speed and accuracy.
- Validate customer documentation against proposal details and authorise appropriate payment to the dealer.
- Liaise closely with other business areas including Customer Services.
- Maintain understanding of FCA regulations to ensure competency in the role.
Qualifications & Skills
- Excellent communicator with a customer service delivery mindset.
- Experience in finance or related industry is desirable.
- Understanding of FCA regulations is required.
- Ability to work efficiently in a high-paced environment.
Benefits
We are proud to be an inclusive employer and encourage applications from a diverse range of candidates.
New Business Advisor in Southend-on-Sea employer: Grand Arcade
As a New Business Advisor at our Milton Keynes location, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. We offer competitive salaries, hybrid working options, and a strong commitment to compliance and customer service excellence, making us an ideal employer for those seeking meaningful and rewarding careers in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and FCA regulations. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight your ability to handle customer enquiries and work efficiently under pressure. Use specific examples to demonstrate your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace New Business Advisor in Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the New Business Advisor role. Highlight your experience in customer service and any relevant knowledge of FCA regulations to show us you’re the perfect fit!
Show Off Your Communication Skills:As an excellent communicator, it’s crucial to demonstrate this in your written application. Use clear and concise language, and don’t forget to showcase your customer service mindset throughout your application.
Be Detail-Oriented:Pay attention to the details! Ensure that your application is free from typos and errors. We love candidates who can handle data with speed and accuracy, so let that shine through in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Grand Arcade
✨Know Your FCA Regulations
Make sure you brush up on FCA regulations before the interview. Understanding these regulations is crucial for the New Business Advisor role, and being able to discuss them confidently will show that you're serious about compliance and ready to hit the ground running.
✨Show Off Your Communication Skills
As an excellent communicator, you’ll need to demonstrate your customer service mindset during the interview. Practice answering questions clearly and concisely, and think of examples from your past experiences where you’ve successfully handled customer enquiries or resolved issues.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Knowing what they stand for and how they operate will help you tailor your answers and show that you’re genuinely interested in becoming part of their team.
✨Prepare for High-Paced Scenarios
Since the role requires working efficiently in a high-paced environment, be ready to discuss how you manage stress and prioritise tasks. Think of specific examples where you've thrived under pressure, as this will highlight your ability to adapt and succeed in a dynamic setting.
