At a Glance
- Tasks: Deliver top-notch underwriting services and make impactful credit decisions.
- Company: Join a leading automotive finance company with a commitment to diversity.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on career development.
- Why this job: Be part of a dynamic team that shapes responsible lending decisions.
- Qualifications: Experience in underwriting and a strong sense of integrity.
The predicted salary is between 27422 - 27422 £ per year.
Overview
Credit Assessment Advisor - Milton Keynes
Salary: Starting from 27,422
Location: Milton Keynes
Hybrid working: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however flexibility is expected to meet the needs of the business and the role. This role requires working 1 in 4 Saturdays.
Hours / Contract type: Full Time Permanent, 35 hours per week
Closing date: 07/06/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for a Credit Assessment Advisor to deliver a best-in-class underwriting service to our retail partners for all brands within the whole Volkswagen Group. This high-impact, analytical and compliance-focused role will be instrumental in ensuring our lending decisions are robust, responsible and aligned with both regulatory requirements and Volkswagen Group standards. It adds value by safeguarding the business against credit risk while supporting commercial performance through timely and accurate underwriting decisions.
What you’ll be doing:
- Underwriting all customer types and score bands in line with defined procedures and risk policies.
- Meeting or exceeding all Underwriting Service Level Agreements to support swift customer decisions.
- Making well-judged credit decisions that maintain acceptable bad debt levels and align with the VWFS risk appetite.
- Handling inbound calls from the retailer network professionally, offering clear guidance and decisions.
- Verifying customer identification and assessing documentation to accurately establish affordability.
- Investigating fraud referrals in line with agreed processes and controls.
- Building strong relationships with retailers, Sales teams, and internal stakeholders to ensure smooth case progression.
- Resolving retailer queries promptly and in accordance with process requirements.
- Supporting the New Business Operations team with underwriting expertise when needed.
- Following key controls to safeguard the business and ensure compliance.
- Identifying opportunities for improvement and contributing to initiatives led by the New Business Leadership team.
Essential experience
We are looking for experience that demonstrates the ability to deliver underwriting decisions with integrity and in alignment with risk policies.
Diversity and inclusion
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
Credit Assessment Advisor in Southend-on-Sea employer: Grand Arcade
As a Credit Assessment Advisor at Volkswagen Financial Services in Milton Keynes, you will join a dynamic team that values integrity and excellence in underwriting. Our hybrid working model promotes flexibility while ensuring a collaborative work culture, and we are committed to your professional growth through ongoing training and development opportunities. With a focus on diversity and inclusion, we strive to create an environment where every employee can thrive and contribute meaningfully to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Assessment Advisor in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to current employees at VWFS on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to credit assessment. We should be ready to showcase our analytical skills and how we handle compliance-focused tasks.
✨Tip Number 3
Showcase our problem-solving skills! Think of examples where we've made tough decisions or improved processes. This will highlight our ability to align with VWFS's risk policies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Credit Assessment Advisor in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Assessment Advisor role. Highlight your experience in underwriting and any relevant skills that align with the job description. We want to see how you can deliver those best-in-class underwriting services!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've made well-judged credit decisions in the past, and don’t forget to mention your commitment to compliance and integrity.
Showcase Your Analytical Skills:Since this role is high-impact and analytical, make sure to showcase your analytical skills in your application. We’re looking for candidates who can demonstrate their ability to assess documentation and make sound lending decisions.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Grand Arcade
✨Know Your Numbers
As a Credit Assessment Advisor, you'll be dealing with numbers and risk policies all day. Brush up on your understanding of credit scoring, risk assessment, and the specific metrics that Volkswagen Group uses. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in it.
✨Showcase Your Analytical Skills
This role is all about making well-judged credit decisions. Prepare examples from your past experiences where you've had to analyse data or make critical decisions under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical prowess.
✨Understand Compliance and Regulations
Since compliance is key in this role, make sure you have a solid grasp of relevant regulations and how they apply to credit assessment. Research Volkswagen Group's standards and be ready to discuss how you would ensure adherence to these in your daily work.
✨Build Rapport with Retailers
The job involves handling inbound calls and building relationships with retailers. Think about how you can demonstrate your communication skills and ability to resolve queries effectively. Prepare to share examples of how you've successfully managed client relationships in the past.
