At a Glance
- Tasks: Shape and design innovative services, guiding teams from concept to implementation.
- Company: Grand Arcade, a creative studio in London focused on impactful service design.
- Benefits: Competitive salary, mentorship opportunities, and a vibrant work environment.
- Other info: Collaborative atmosphere with opportunities for professional growth.
- Why this job: Join a dynamic team and influence the future of service design with AI.
- Qualifications: Experience in service design and a passion for mentoring others.
The predicted salary is between 60000 - 80000 £ per year.
Grand Arcade in London is seeking a Senior Service Designer to join our studio and shape how services are designed and delivered for our clients.
This hands-on role spans the full service design lifecycle—from problem framing to future-state experiences and supporting implementation.
You’ll work across multidisciplinary teams, driving AI-enabled pathways, systems thinking, and balancing user needs with business goals, while mentoring junior designers and raising practice across projects.
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We think you need these skills to ace Senior Service Designer - Strategy, Systems & AI
Service Design
Systems Thinking
AI-Enabled Pathways
Problem Framing
User Experience Design
Mentoring
Cross-Disciplinary Collaboration
