At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: Competitive salary, potential for contract extension, and the chance to work with top-tier institutions.
- Other info: Engage with senior leadership and contribute to high-level strategic initiatives.
- Why this job: Make a significant impact in a complex financial environment and drive meaningful change.
- Qualifications: 5+ years in operational change within large financial services; experience with client onboarding is essential.
The predicted salary is between 60000 - 80000 £ per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management. The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication. The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day.
The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities- Lead or support a structured, front-to-back operational process review across the client's investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end – from current-state diagnostic through to implementation.
- Background at or alongside a major, tier-one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first-time change practitioner.
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory-driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
- Salary: GBP 60000 - 80000 per year
- Experience: 5 years required
- Length: 6 months initial contract, with a view to extending further.
Senior Operations Change Consultant employer: Grand Arcade
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence is matched by our dedication to providing competitive salaries and benefits, alongside opportunities for meaningful engagement in high-impact projects. Join us in a collaborative environment where your expertise will directly influence the future of asset management, all while working in a prestigious institution at the forefront of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Change Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the investment management sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company’s recent changes and challenges. Show them you understand their operations and can bring valuable insights from your experience with similar institutions.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in operational change aligns with their needs, especially around client and broker onboarding. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that job!
We think you need these skills to ace Senior Operations Change Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience in operational process reviews, especially in client and broker onboarding. We want to see how your background aligns with the needs of a large, complex institution like ours.
Showcase Relevant Experience:When writing your application, emphasise your direct experience with end-to-end operational change programmes. We’re looking for candidates who can demonstrate their ability to deliver results in similar environments.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and how they relate to the role. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Grand Arcade
✨Know Your Stuff
Make sure you brush up on your knowledge of operational processes, especially around client and broker onboarding. Familiarise yourself with the latest trends and best practices in the investment management sector, as this will help you speak confidently about how to improve workflows.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led operational change initiatives. Highlight your experience with large, complex institutions and be ready to discuss how you navigated challenges and delivered results.
✨Engage with Stakeholders
Demonstrate your ability to collaborate with senior stakeholders by preparing questions that show your understanding of their current state. This will not only help you gather valuable insights but also showcase your proactive approach to relationship management.
✨Be Ready to Problem-Solve
Expect to be asked about potential inefficiencies or gaps in existing processes. Prepare to discuss how you would identify these issues and propose actionable solutions, drawing on your experience from comparable institutions to back up your recommendations.
