At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Winemark, a vibrant retail environment focused on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and a supportive team atmosphere.
- Other info: Great opportunity for personal growth and teamwork in a lively setting.
- Why this job: Join a dynamic team and enhance your sales skills while helping customers.
- Qualifications: GCSE Maths and English Grade C or above; WSET Foundation Certificate is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Location: Belfast
Employment: Full-Time Permanent
Closing Date: 10 June 2026 11:59 pm
Purpose: To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures, and to assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities:
- Assist in customer relations by maintaining excellent customer service at all times, including up-to-date knowledge of store products on display.
- Identify selling opportunities and act on them.
- Assume responsibility for housekeeping standards inside and outside the store according to Company standards.
- Ensure that stock is controlled and merchandised to Company standards at all times.
- Assist with promotional set up.
- Ensure that the premises are safe and secure at all times.
- Comply with company regulations regarding cash handling and administration.
- Comply with all health and safety information and ensure compliance with all licensing and trading standards legislation.
- Perform any other duties relevant and related to the post.
Qualifications:
- Essential: Maths and English GCSE Grade C or above or equivalent.
- Desirable: WSET Foundation Certificate.
Skills:
- Appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed expectations by delivering high quality service.
- Ability to actively sell to customers.
- Personal drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- Good team player with the ability to work in a team environment.
Salary: GBP 20,000 - 25,000 per year.
Sales Advisor employer: Grand Arcade
Winemark is an exceptional employer located in Belfast, offering a vibrant work culture that prioritises customer service and teamwork. Employees benefit from comprehensive training, opportunities for personal growth, and a supportive environment that encourages professional development. With competitive salaries and a commitment to maintaining high standards, Winemark stands out as a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or upsell products. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way in showing that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're keen on joining our team at Winemark!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to provide top-notch service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales Advisor role. Mention how your skills align with the responsibilities listed in the job description, like stock control and merchandising.
Keep It Professional Yet Friendly:We love a friendly tone, but remember to keep it professional too! Use clear language and avoid slang. Show us your personality while maintaining a level of professionalism that reflects our company values.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll be able to track your application better. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Grand Arcade
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products that Winemark offers. Familiarise yourself with their range and any promotions they might be running. This will not only show your enthusiasm for the role but also help you answer questions about how you would assist customers effectively.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This will highlight your customer-focused attitude, which is crucial for a Sales Advisor position.
✨Showcase Your Sales Skills
Be ready to discuss how you identify selling opportunities and act on them. You might even want to role-play a sales scenario during the interview. This will give you a chance to demonstrate your ability to actively sell and engage with customers.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and well-groomed appearance reflects your professionalism and shows that you take the opportunity seriously.
