At a Glance
- Tasks: Lead and inspire teams to deliver exceptional care services in a dynamic environment.
- Company: Join Complex Care Professionals, a growing nurse-led organisation in North West England.
- Benefits: Competitive salary, pension scheme, employee discounts, and ongoing professional development.
- Other info: Supportive culture with opportunities for career progression and influence on service development.
- Why this job: Make a real difference in people's lives while shaping the future of community care.
- Qualifications: Experience as a Registered Manager or similar role, with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Complex Care Professionals Ltd is a well-established and growing domiciliary care provider operating across the North West. We specialise in delivering complex care, continuing healthcare, end-of-life care and community-based support to adults and children with a wide range of healthcare needs. As we continue to expand, we are seeking an ambitious and passionate Registered Manager to lead our service, inspire our teams and drive excellence across all areas of the business.
About Us
Complex Care Professionals Ltd is a nurse-led organisation supporting individuals with complex healthcare needs in their own homes. Working in partnership with Integrated Care Boards (ICBs), healthcare professionals, families and multidisciplinary teams, we deliver person-centred care that promotes dignity, independence and choice. Our reputation has been built on professionalism, compassion and an unwavering commitment to delivering exceptional care.
The Role
As Registered Manager, you will be responsible for the overall leadership, performance and regulatory compliance of the service. You will work closely with the Directors, Area Manager, Strategy & Compliance Manager, Branch Nurse and Care Coordination teams to ensure the delivery of safe, effective and high-quality care. This role offers the opportunity to influence operational strategy, support business growth and play a key role in the future development of the organisation.
Key Responsibilities
- Leadership and Management
- Lead and inspire office and care staff to deliver outstanding care services.
- Create a positive, high-performing culture that supports staff development and retention.
- Manage and develop office-based teams through supervision, coaching and performance management.
- Ensure staffing levels are sufficient to meet the needs of the service.
- Quality and Compliance
- Maintain compliance with CQC regulations and all relevant legislation.
- Drive continuous quality improvement throughout the service.
- Monitor service performance through audits, quality assurance processes and key performance indicators.
- Lead investigations relating to incidents, complaints and safeguarding concerns.
- Ensure policies and procedures remain current and effective.
- Operational Management
- Oversee day-to-day service delivery and operational performance.
- Ensure effective care planning, rostering and service coordination.
- Participate in and support the on-call arrangements.
- Maintain effective systems and processes to support business operations.
- Business Development and Growth
- Support the continued growth of the organisation through relationship building and excellent service delivery.
- Develop positive relationships with clients, families, healthcare professionals, commissioners and external stakeholders.
- Represent the organisation professionally at meetings, networking events and partnership forums.
- Contribute to strategic planning and achievement of business objectives.
About You
We are looking for a confident and motivated leader who is passionate about delivering high-quality care.
Essential
- Previous experience as a Registered Manager, Deputy Manager or Senior Manager within domiciliary care
- Strong knowledge of CQC regulations and quality standards
- Proven leadership and people management skills
- Experience managing care services, compliance and operational performance
- Excellent communication and relationship-building abilities
- Full UK Driving Licence and access to a vehicle
Desirable
- NVQ Level 5 in Leadership and Management for Adult Care (or willingness to work towards)
- Experience within complex care, continuing healthcare or specialist care services
- Experience working with commissioners, ICBs and healthcare professionals
- Understanding of business development and service growth
Why Join Complex Care Professionals?
- Join a growing, nurse-led organisation with ambitious plans for the future
- Be supported by an experienced senior leadership team
- Opportunity to influence strategy and service development
- Work within a specialist complex care environment
- Ongoing professional development and career progression opportunities
- Company pension scheme
- Blue Light Card eligibility
- Employee discount scheme
- Free parking
- Supportive and collaborative working culture
Ready for Your Next Challenge? If you are a motivated leader who is passionate about delivering outstanding care and developing high-performing teams, we'd love to hear from you. Join Complex Care Professionals and help shape the future of specialist community care across the North West.
Registered Manager in Preston employer: Grand Arcade
Complex Care Professionals Ltd is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both staff and clients. With a focus on professional development and career progression, employees are empowered to lead and inspire high-quality care services in a dynamic, nurse-led environment. Located in North West England, this growing organisation provides unique opportunities to influence operational strategy and contribute to meaningful outcomes for individuals with complex healthcare needs.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Complex Care Professionals. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've inspired teams or improved care services in your previous roles. This is your chance to shine and demonstrate that you’re the right fit for the Registered Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Complex Care Professionals and being part of our mission to deliver exceptional care.
We think you need these skills to ace Registered Manager in Preston
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with important details about what we’re looking for in a Registered Manager, and understanding these will help you tailor your application.
Showcase Your Experience:When writing your application, highlight your previous experience as a Registered Manager or in similar roles. We want to see how your background aligns with our mission of delivering high-quality care, so don’t hold back on sharing relevant achievements!
Be Person-Centred:Remember, we’re all about person-centred care! In your application, reflect on how you’ve put clients at the heart of your work. Share examples of how you’ve inspired teams to deliver exceptional care and fostered positive relationships with clients and families.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Complex Care Professionals!
How to prepare for a job interview at Grand Arcade
✨Know Your Stuff
Make sure you’re well-versed in CQC regulations and quality standards. Brush up on your knowledge of complex care services and be ready to discuss how your experience aligns with the role. This shows you’re not just a good fit, but that you’re genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you inspired staff or improved service delivery. Highlighting your leadership style and how it can benefit the organisation will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing compliance issues or dealing with complaints. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high-quality care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company’s future plans, team dynamics, or how they measure success in their care services. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
