At a Glance
- Tasks: Lead the store team and ensure excellent customer service in the Store Manager's absence.
- Company: Join Lidl, a leading retailer with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Other info: Ongoing training and a commitment to diversity and inclusion.
- Why this job: Be a key player in a dynamic environment and make a real impact on customer experience.
- Qualifications: Strong communication skills and a talent for time management and problem-solving.
The predicted salary is between 38000 - 46000 £ per year.
Overview
Deputy Store Manager position at Lidl with salary £38,000 - £46,000 per annum. 30-35 days’ holiday (pro rata), 10% in-store discount, and a pension scheme.
This role involves managing cash processes, monitoring stock integrity, and leading the team in the Store Manager’s absence to ensure customers receive excellent service.
Responsibilities
- Independently manage the store in the absence of the Store Manager
- Manage deliveries, oversee the till area, and monitor KPIs
- Inspire and support colleagues on the shop floor and behind the scenes
- Provide friendly customer service and respond to customer queries
- Communicate clearly with colleagues and customers in a friendly and open way
- Demonstrate time management, delegation, and problem-solving skills
- Lead by example and maintain a calm, professional approach during shifts
Qualifications / Skills
- Excellent communication skills
- A knack for time management, delegation, and problem-solving
- Confidence to support your team through every shift
Benefits
- 30-35 days holiday (pro rata)
- Approximately 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Diversity, equity, and inclusion are valued
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We think you need these skills to ace Deputy Stores Manager in Oxford
Communication Skills
Problem-Solving Skills
Adaptability
Customer Service
Team Leadership
Training and Development
Attention to Detail
