At a Glance
- Tasks: Help customers find what they need and offer expert product advice.
- Company: Join TradePoint, part of B&Q, in a supportive team.
- Benefits: Enjoy a competitive hourly rate and flexible shifts.
- Other info: Full-time or part-time options available with a friendly work environment.
- Why this job: Make a difference by assisting customers and sharing your passion.
- Qualifications: Strong communication skills and a love for helping others.
The predicted salary is between 27300 - 27300 £ per year.
Location: Newtownabbey, Northern Ireland.
Employment type: Full‑time.
Salary: £27,300 per year (est.).
Fixed‑term contract of 3 months. (Part‑time option: 15‑30 hours per week).
Company: TradePoint (employer: B&q).
Responsibilities:
- Assist customers with their needs and provide expert advice on products.
Qualifications:
- Strong communication skills and a passion for helping others.
Benefits:
- Competitive hourly rate, flexible shifts, supportive team environment.
Customer Advisor in Newtownabbey employer: Grand Arcade
At TradePoint, located in the vibrant community of Newtownabbey, we pride ourselves on being an excellent employer that values our employees' contributions and well-being. With a competitive salary, flexible working hours, and a supportive team culture, we offer numerous opportunities for personal and professional growth, making it a rewarding place to build your career while helping customers find the right products for their needs.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Newtownabbey
✨Tip Number 1
Get to know the company! Research TradePoint and B&Q so you can chat about their values and products during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Customer Advisor, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can assist customers.
✨Tip Number 3
Show your passion for helping others! Think of examples from your past experiences where you've gone above and beyond for someone. Sharing these stories can really highlight your suitability for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy and ready to embrace the digital age!
We think you need these skills to ace Customer Advisor in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about assisting customers and providing expert advice on products.
Highlight Your Communication Skills:Strong communication skills are key for a Customer Advisor role. Make sure to showcase any relevant experience or examples where you've effectively communicated with customers or team members.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Grand Arcade
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products that TradePoint offers. Being able to discuss specific items and their benefits will show your passion for helping customers and your readiness to provide expert advice.
✨Showcase Your Communication Skills
As a Customer Advisor, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable expressing your thoughts and ideas.
✨Demonstrate Your Customer Service Passion
Think of examples from your past experiences where you went above and beyond for a customer. Sharing these stories during the interview will highlight your dedication to helping others and align perfectly with what TradePoint is looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You could ask about the team environment or how success is measured for a Customer Advisor at TradePoint.
