At a Glance
- Tasks: Respond to dealer enquiries and manage customer data with speed and accuracy.
- Company: Inclusive employer in the finance industry, based in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact in the finance sector.
- Qualifications: Strong communication skills and understanding of FCA regulations required.
The predicted salary is between 24950 - 24950 £ per year.
Job Summary
Salary: £24,950 per year
Location: Delaware Drive, Milton Keynes
Hybrid working: Minimum 60% in office
Hours / Contract type: Permanent, 35 hours a week
Responsibilities
- Respond to dealer enquiries mainly by phone.
- Enter and handle customer and dealer data via internal systems, ensuring compliance with processing procedures and response time guidelines with speed and accuracy.
- Validate customer documentation against proposal details and authorise appropriate payment to the dealer.
- Liaise closely with other business areas including Customer Services.
- Maintain understanding of FCA regulations to ensure competency in the role.
Qualifications & Skills
- Excellent communicator with a customer service delivery mindset.
- Experience in finance or related industry is desirable.
- Understanding of FCA regulations is required.
- Ability to work efficiently in a high-paced environment.
Benefits
We are proud to be an inclusive employer and encourage applications from a diverse range of candidates.
New Business Advisor employer: Grand Arcade
As a New Business Advisor at our Milton Keynes location, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. We offer competitive salaries, hybrid working options, and a strong commitment to compliance and customer service excellence, making us an ideal employer for those seeking meaningful and rewarding careers in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our thoughts clearly during the actual interview.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give us insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows our appreciation and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace New Business Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Business Advisor role. Highlight your experience in customer service and any relevant finance background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of FCA regulations and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills:As an excellent communicator, make sure your application reflects that! Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Grand Arcade
✨Know Your FCA Regulations
Make sure you brush up on FCA regulations before the interview. Understanding these regulations is crucial for the New Business Advisor role, and being able to discuss them confidently will show that you're serious about compliance and ready to hit the ground running.
✨Show Off Your Communication Skills
As an excellent communicator, you’ll need to demonstrate your customer service mindset during the interview. Practice answering questions clearly and concisely, and think of examples from your past experiences where you’ve successfully handled customer enquiries or resolved issues.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Knowing what they stand for and how they operate will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for High-Paced Scenarios
Since the role requires working efficiently in a high-paced environment, be ready to discuss how you manage your time and prioritise tasks. Think of specific examples where you thrived under pressure and how you maintained accuracy while handling multiple responsibilities.
