At a Glance
- Tasks: Repair and service vehicles while delivering top-notch customer service.
- Company: Join a growing network with a strong brand image and supportive culture.
- Benefits: Enjoy up to 44 days paid leave, career development, and training opportunities.
- Other info: Flexible hours with a company vehicle provided for travel.
- Why this job: Be a mobile support hero, travelling and making a real difference in vehicle maintenance.
- Qualifications: Must have 2 years of hands-on experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Due to our continued expansion we are seeking highly skilled mobile Support Managers and Vehicle Technicians to assist with the development of the Mr Clutch network. Have you got what it takes to succeed? The following information should be read carefully by all candidates. You must be willing to travel (vehicle supplied) and be a qualified or experienced vehicle technician. These positions are an excellent prospect for those wishing to further their careers.
Ideal candidates will have a minimum of two years of hands-on experience and qualifications in vehicle maintenance and repair, with excellent communication and customer service skills, a desire to succeed and the flexibility to provide cover at various branches within a specific region. Travel is required and a vehicle will be provided.
Our Mobile Support staff are responsible for, and assist with:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maintaining company house-keeping standards.
- Repairing and servicing motor vehicles of all types in accordance with Company standards in a safe and efficient manner.
- Testing and diagnosing faults, providing written reports on component defects and/or systems with impending failure.
Those with DVSA licence will be required to:
- Conduct MOTs in line with DVSA guidelines and to adhere to company policies.
- Ensure all MOTs are carried out in line with DVSA guidelines for full compliance.
- Ensure all work is carried out observing safe working practices for self and others.
Hours: 48 hours per week (Mon to Fri & 8.30-5 Sat).
Benefits include:
- The potential for up to 44 days paid leave (including bank holidays).
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Pension Scheme.
Salary: GBP 30000 - 40000 per year.
Experience required: 2 years.
Mobile Support Worker employer: Grand Arcade
Mr Clutch is an exceptional employer that prioritises the growth and development of its Mobile Support Workers. With a strong commitment to employee training at our IMI approved Training Academies, generous benefits including up to 44 days of paid leave, and a supportive work culture that values communication and customer service, we provide a rewarding environment for those looking to advance their careers in vehicle maintenance. Join us and enjoy the unique advantage of working with a company that supplies a vehicle for travel, ensuring you can deliver outstanding service across various branches while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support Worker
✨Tip Number 1
Network like a pro! Reach out to your contacts in the vehicle maintenance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to vehicle repair and customer service. We recommend role-playing with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your work, including any certifications, reports, or examples of successful repairs. This will help you stand out as a qualified candidate during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Mobile Support Worker
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hands-on experience in vehicle maintenance and repair. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your qualifications!
Be a Brand Ambassador:Since you’ll be representing our company, it’s important to convey your understanding of customer service and communication skills in your application. Let us know how you’ve gone above and beyond to deliver outstanding service in the past.
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application accordingly. We love seeing candidates who take the time to connect their experiences with the specific requirements of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Grand Arcade
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance and repair knowledge. Be ready to discuss your hands-on experience and any specific techniques or tools you’ve used. This will show that you’re not just qualified, but genuinely passionate about the work.
✨Show Off Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples from your past where you’ve gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your communication skills and commitment to customer satisfaction.
✨Be Ready to Travel
As travel is a key part of this job, be prepared to discuss your flexibility and willingness to cover various branches. Mention any previous experiences where you’ve had to adapt to different locations or teams, as this will highlight your readiness for the mobile aspect of the role.
✨Understand the Company Culture
Research Mr Clutch and understand their values and mission. Being able to articulate how you align with their company image and standards will set you apart. Show that you’re not just looking for a job, but that you want to be a brand ambassador for them.
