At a Glance
- Tasks: Shape and design innovative services, guiding teams from concept to implementation.
- Company: Grand Arcade, a creative studio in London focused on impactful service design.
- Benefits: Competitive salary, mentorship opportunities, and a vibrant work environment.
- Other info: Collaborative atmosphere with opportunities for professional growth.
- Why this job: Join a dynamic team and influence the future of service design with AI.
- Qualifications: Experience in service design and a passion for mentoring others.
The predicted salary is between 50000 - 65000 £ per year.
Grand Arcade in London is seeking a Senior Service Designer to join our studio and shape how services are designed and delivered for our clients. This hands-on role spans the full service design lifecycle—from problem framing to future-state experiences and supporting implementation.
You’ll work across multidisciplinary teams, driving AI-enabled pathways, systems thinking, and balancing user needs with business goals, while mentoring junior designers and raising practice across projects.
We think you need these skills to ace Senior Service Designer - Strategy, Systems & AI in London
Service Design
Systems Thinking
AI-Enabled Pathways
Problem Framing
User Experience Design
Mentoring
Collaboration
