At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: Competitive salary, potential for contract extension, and the chance to work with top-tier institutions.
- Other info: Opportunity to engage with C-suite leaders and drive meaningful change.
- Why this job: Make a significant impact in a dynamic environment while collaborating with senior stakeholders.
- Qualifications: 5+ years in operational change within large financial services; experience in client/broker onboarding.
The predicted salary is between 60000 - 80000 £ per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management. The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication. The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day.
The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities- Lead or support a structured, front-to-back operational process review across the client's investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end – from current-state diagnostic through to implementation.
- Background at or alongside a major, tier-one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first-time change practitioner.
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory-driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
- Salary: GBP 60000 - 80000 per year
- Experience: 5 years required
- Length: 6 months initial contract, with a view to extending further.
Senior Operations Change Consultant in London employer: Grand Arcade
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence is matched by our dedication to providing competitive salaries and benefits, alongside opportunities for meaningful engagement in high-impact projects. Join us in a collaborative environment where your expertise will directly influence the future of asset management, all while working in a prestigious institution at the forefront of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Change Consultant in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant online forums, and don’t be shy about reaching out to former colleagues or industry contacts. You never know who might have a lead on that perfect Senior Operations Change Consultant role.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience with client and broker onboarding. Share specific examples of how you've improved processes in the past. This will show them you’re not just talking the talk but walking the walk!
✨Tailor Your Approach
Every company is different, so do your homework! Understand the specific challenges the investment management firm is facing and think about how your skills can help. Tailoring your pitch to their needs will make you stand out from the crowd.
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through us not only gives you access to exclusive roles but also shows your commitment to joining our team. Plus, we love seeing familiar faces in our applications!
We think you need these skills to ace Senior Operations Change Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Change Consultant. Highlight your experience with client and broker onboarding, and any operational process reviews you've led. We want to see how your background aligns with the needs of a large, complex institution.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in operational change and how they relate to the responsibilities outlined in the job description. We love a good story!
Showcase Your Experience:When detailing your experience, focus on your track record with end-to-end operational process reviews. Mention any relevant projects where you’ve improved workflows or implemented changes. We’re looking for candidates who can demonstrate their ability to deliver results in similar environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Grand Arcade
✨Know Your Stuff
Make sure you brush up on your knowledge of operational processes, especially around client and broker onboarding. Familiarise yourself with the latest trends and best practices in the investment management sector, as this will help you speak confidently about how to improve workflows.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led operational change initiatives. Highlight your experience with large, complex institutions and be ready to discuss how you navigated challenges and delivered results.
✨Engage with Stakeholders
Demonstrate your ability to collaborate with senior stakeholders by preparing questions that show your understanding of their current state. This will not only help you gather valuable insights but also showcase your proactive approach to relationship management.
✨Be Ready to Problem-Solve
Expect to discuss potential inefficiencies and gaps in operations during the interview. Prepare to offer actionable recommendations based on your experience, showing that you can think critically and provide value right from the start.
