Mobile Support Worker in London

Mobile Support Worker in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Grand Arcade

At a Glance

  • Tasks: Repair and service vehicles while delivering top-notch customer service.
  • Company: Join a growing network with a strong brand presence.
  • Benefits: Enjoy up to 44 days paid leave, career development, and training opportunities.
  • Other info: Flexible travel with a company vehicle provided for your convenience.
  • Why this job: Be a mobile support hero and make a real difference in vehicle maintenance.
  • Qualifications: Minimum two years of hands-on experience in vehicle maintenance required.

The predicted salary is between 30000 - 40000 £ per year.

Due to our continued expansion we are seeking highly skilled mobile Support Managers and Vehicle Technicians to assist with the development of the Mr Clutch network. You must be willing to travel (vehicle supplied) and be a qualified or experienced vehicle technician. These positions are an excellent prospect for those wishing to further their careers.

Ideal candidates will have a minimum of two years of hands-on experience and qualifications in vehicle maintenance and repair, with excellent communication and customer service skills, a desire to succeed and the flexibility to provide cover at various branches within a specific region. Travel is required and a vehicle will be provided.

Our Mobile Support staff are responsible for, and assist with:

  • Promoting and maintaining the Company image, acting as a brand ambassador.
  • Delivering outstanding customer service.
  • Maintaining company house-keeping standards.
  • Repairing and servicing motor vehicles of all types in accordance with Company standards in a safe and efficient manner.
  • Testing and diagnosing faults, providing written reports on component defects and/or systems with impending failure.

Those with DVSA licence will be required to:

  • Conduct MOTs in line with DVSA guidelines and to adhere to company policies.
  • Ensure all MOTs are carried out in line with DVSA guidelines for full compliance.
  • Ensure all work is carried out observing safe working practices for self and others.

Hours: 48 hours per week (Mon to Fri & 8.30-5 Sat).

Benefits include:

  • The potential for up to 44 days paid leave (including bank holidays).
  • Career Development Opportunities.
  • Training at our IMI approved Training Academies (Strood/Reading).
  • Uniform.
  • Company Discount.
  • Pension Scheme.

Salary: GBP 30000 - 40000 per year.

Experience required: 2 years.

Mobile Support Worker in London employer: Grand Arcade

Mr Clutch is an exceptional employer that prioritises the growth and development of its employees, offering extensive career advancement opportunities and training at our IMI approved Training Academies. With a strong emphasis on teamwork and customer service, our supportive work culture ensures that every Mobile Support Worker feels valued and empowered to succeed. Additionally, the generous benefits package, including up to 44 days of paid leave and a pension scheme, makes Mr Clutch an attractive choice for those seeking a rewarding career in the automotive industry.

Grand Arcade

Contact Details:

Grand Arcade Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mobile Support Worker in London

Tip Number 1

Get to know the company! Research Mr Clutch and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for the interview by practising common questions related to vehicle maintenance and customer service. We want you to showcase your hands-on experience and problem-solving skills, so be ready to share specific examples!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mr Clutch family and ready to hit the road with us!

We think you need these skills to ace Mobile Support Worker in London

Vehicle Maintenance and Repair
Customer Service Skills
Communication Skills
Fault Diagnosis
MOT Testing
Adherence to DVSA Guidelines
Safe Working Practices

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Mobile Support Worker and how your skills align with our needs.

Show Off Your Experience:When detailing your experience, focus on your hands-on work with vehicle maintenance and repair. Highlight any specific achievements or challenges you've overcome in your previous roles that demonstrate your expertise and problem-solving skills.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and make every word count!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Grand Arcade

Know Your Stuff

Make sure you brush up on your vehicle maintenance and repair knowledge. Be ready to discuss your hands-on experience and any specific techniques or tools you’ve used. This will show that you’re not just qualified, but also passionate about what you do.

Show Off Your Customer Service Skills

Since this role involves delivering outstanding customer service, think of examples from your past where you went above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your communication skills and commitment to maintaining the company image.

Flexibility is Key

The job requires travel and flexibility to cover various branches. Be prepared to discuss how you’ve adapted to changing situations in previous roles. Highlight your willingness to travel and how you manage your time effectively when on the road.

Safety First

As a Mobile Support Worker, adhering to safety practices is crucial. Familiarise yourself with DVSA guidelines and be ready to talk about how you ensure safe working conditions for yourself and others. This shows that you take safety seriously and are a responsible technician.