At a Glance
- Tasks: Repair and service vehicles while delivering top-notch customer service.
- Company: Join a growing network with a strong brand image and supportive culture.
- Benefits: Enjoy up to 44 days paid leave, career development, and training opportunities.
- Other info: Flexible hours with a company vehicle provided for travel.
- Why this job: Be a mobile support hero, travelling and making a difference in vehicle maintenance.
- Qualifications: Minimum two years of hands-on experience in vehicle maintenance and repair.
The predicted salary is between 30000 - 40000 £ per year.
Due to our continued expansion we are seeking highly skilled mobile Support Managers and Vehicle Technicians to assist with the development of the Mr Clutch network. Have you got what it takes to succeed? The following information should be read carefully by all candidates.
You must be willing to travel (vehicle supplied) and be a qualified or experienced vehicle technician. These positions are an excellent prospect for those wishing to further their careers. Ideal candidates will have a minimum of two years of hands-on experience and qualifications in vehicle maintenance and repair, with excellent communication and customer service skills, a desire to succeed and the flexibility to provide cover at various branches within a specific region. Travel is required and a vehicle will be provided.
Our Mobile Support staff are responsible for, and assist with:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maintaining company house-keeping standards.
- Repairing and servicing motor vehicles of all types in accordance with Company standards in a safe and efficient manner.
- Testing and diagnosing faults, providing written reports on component defects and/or systems with impending failure.
Those with DVSA licence will be required to:
- Conduct MOTs in line with DVSA guidelines and to adhere to company policies.
- Ensure all MOTs are carried out in line with DVSA guidelines for full compliance.
- Ensure all work is carried out observing safe working practices for self and others.
Hours: 48 hours per week (Mon to Fri & 8.30-5 Sat).
Benefits include:
- The potential for up to 44 days paid leave (including bank holidays).
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Pension Scheme.
Salary: GBP 30000 - 40000 per year.
Experience required: 2 years.
Mobile Support Worker in Kingston upon Thames employer: Grand Arcade
Mr Clutch is an exceptional employer that prioritises the growth and development of its Mobile Support Workers. With a strong commitment to employee training at our IMI approved Training Academies, generous benefits including up to 44 days of paid leave, and a supportive work culture that values outstanding customer service, we provide a rewarding environment for those looking to advance their careers in vehicle maintenance. Join us and become a vital part of our expanding network while enjoying the flexibility of travel and a company vehicle.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support Worker in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your contacts in the vehicle maintenance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to vehicle repair and customer service. We recommend role-playing with a friend to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—share specific examples of how you've delivered outstanding customer service or solved tricky vehicle issues. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in joining our team and makes it easier for us to track your application. Plus, you'll get the latest updates on any new roles that pop up!
We think you need these skills to ace Mobile Support Worker in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hands-on experience in vehicle maintenance and repair. We want to see how your skills align with what we’re looking for, so don’t hold back on those details!
Be a Brand Ambassador:Since you’ll be representing us out there, it’s important to convey your understanding of our company image in your application. Share examples of how you’ve delivered outstanding customer service in the past.
Keep It Professional:While we love a friendly tone, remember that this is a professional application. Make sure your writing is clear, concise, and free from typos. A polished application shows us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Grand Arcade
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance and repair knowledge. Be ready to discuss your hands-on experience and any specific techniques or tools you’ve used. This will show that you’re not just qualified, but genuinely passionate about the work.
✨Show Off Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples from your past where you’ve gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your communication skills and commitment to maintaining the company’s image.
✨Flexibility is Key
Be prepared to talk about your willingness to travel and cover various branches. Highlight any previous experiences where you’ve had to adapt quickly to new environments or challenges. This will reassure them that you can handle the mobile aspect of the job with ease.
✨Understand the DVSA Guidelines
If you have a DVSA licence, make sure you’re familiar with the latest MOT guidelines and safety practices. Being able to discuss these in detail will show that you take compliance seriously and are committed to safe working practices, which is crucial for this role.
