At a Glance
- Tasks: Lead a dynamic bar team, crafting exquisite drinks and creating memorable guest experiences.
- Company: Grantley Hall, a luxurious five-star hotel in North Yorkshire.
- Benefits: Competitive salary, generous holiday, discounts, and wellness support.
- Other info: Enjoy a supportive team culture with opportunities for personal and professional growth.
- Why this job: Join a prestigious hotel and showcase your creativity in a vibrant hospitality environment.
- Qualifications: Proven leadership in high-end hospitality and a passion for exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
HEAD BARTENDER - Harrogate
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.
A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024.
As a member of The Leading Hotels of the World and Po B Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience.
The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Consistently provide the highest standards of service, drinks preparation, and bar organisation, always seeking to exceed our guests' expectations
- Lead by example with a dynamic, warm and friendly presence at our Bar, preparing drinks and cocktails to the highest standards
- Mentor, train and support the development of the bar team, ensuring consistent performance and professional growth
- Oversee and maintain exceptional cleaning and hygiene standards across the entire bar area
- Take ownership of stock ordering, inventory control, and stock rotation in collaboration with the Bar Manager
- Manage the preparation of cocktail pre-batches to ensure efficient and consistent service during busy periods
- Play a leading role in drink and cocktail menu development, bringing creativity, innovation and alignment with seasonal and luxury standards
- Deliver efficient service of drinks, providing a professional and memorable experience for all our guests
- Maintain in-depth knowledge of the beverage offering and be a key point of contact for product queries and suggestions
- Meticulously prepare drinks; accurately measure, follow recipes and ensure elegant presentation
- Proficiently upsell products and actively encourage the team to do the same at every opportunity
- Engage warmly with guests, demonstrating professionalism and a commitment to exceptional service, contributing to the overall five-star experience at Grantley Hall
- Key Skills, Qualities & Experience
- Proven leadership experience in a high-end hospitality or bar setting
- Hands-on approach to work, leading by example and always looking to improve
- Passion for hospitality and a genuine desire to create memorable guest experiences
- Detail-oriented and uncompromising on quality and cleanliness standards
- Positive attitude with strong mentoring and training capabilities
- Calm under pressure, with excellent time management and multitasking abilities
- Exceptional interpersonal and communication skills
- A self-starter with strong initiative and dedication to the wider Grantley Hall team
Benefits
- Grantley Hall offers a wide range of benefits and opportunities for all employees:
- A monthly service charge - typically 3,400 annually
- 31 days holiday increasing to 33 days with length of service
- Access to earnings before payday (Stream)
- Holiday Buy/Sell Scheme
- Free parking
- Complimentary meals when on duty
- Discounted modern and spacious live-in accommodation
• Celebrating success!
Company parties, winter award ceremonies and team events and incentives through the year.
We also celebrate training achievements, birthdays, babies, marriages and so much more...
- Team appreciation and wellbeing activities - Team member of the month awards, BBQ\'s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
- Grantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees ( 150 B&B for friends and family), 20% off spa and gift shop products
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
- Discounted hotel stays with Pride of Britain hotels
- Complimentary bespoke uniform and annual shoe allowance
- Free sight tests for those eligible
- Onsite Team Gym with professional induction
- Refer a Friend Scheme where you can earn up to 1000
- 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
- Grantley Academy to support your development
- Annual paid volunteering days
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Head Bartender in Harrogate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grand Arcade. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grand Arcade
Don't be shy about reaching out to Grand Arcade directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Bartender in Harrogate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grand Arcade and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grand Arcade
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
