At a Glance
- Tasks: Lead a vibrant bar team and create unforgettable guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, and 29 days holiday plus your birthday.
- Other info: Work in a supportive team that values respect and continuous improvement.
- Why this job: Be part of a dynamic environment with opportunities for career growth and development.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Hastings Hotels is a family‑owned luxury hotel group based in Northern Ireland. We value our people and deliver outstanding experiences to our guests.
About The Role
Bar Manager at the Everglades Hotel, reporting to General Manager Sam Denning. The role involves 35 hours per week (excluding breaks) across five shifts out of seven, including weekends, with hours varying to cover breakfast, lunch, dinner and evening functions.
Responsibilities
- Assist with the management of the restaurant for the greatest enjoyment of guests and maximum profit contribution to the hotel.
- Manage and motivate employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring all procedures are followed to Hastings Standards.
- Promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- Receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures.
- Use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- Support the General Manager with annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the Bar, ensuring appropriate plans are created, communicated, and implemented.
- Ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- Ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.
- Ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- Ensure all employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- Ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- Assist guests with any reasonable request for hotel services.
- Respond to complaints and find the appropriate solution.
- Maintain effective communication and relationships with other properties, departments, suppliers etc. to maintain an effective operation and ensure guest satisfaction.
- Ensure the bar areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- Ensure the security of restaurant and storage areas is maintained at all times.
- Maintain a safe environment in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- Seek and continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and maintain and enhance market position.
- Assist with the recruitment, selection and utilisation of employees to achieve the optimum use of employee resources in line with business peaks and troughs.
- Ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Carry out the role of Duty Manager for the Hotel as required.
- Any other duties as required by Management.
Required Criteria
- Right to work in the United Kingdom
- A professional appearance
- Excellent communication skills
- Ability to deliver exceptional customer service
- Proven ability to lead a team to achieve success
- Previous experience in hospitality
- Strong operational bar experience
- A good awareness of cash handling, stock control, stock ordering and budgeting
Desired Criteria
- Educated to GCSE standard or the equivalent with grades A‑C in English and Maths
- Educated to degree level in a relevant field such as Tourism and Hospitality Management
- Previous experience as a manager in a high‑quality establishment
Skills Needed
- Managing Teams
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus birthday
- Opportunities for career progression and development
- Paid time off, retirement plan and/or pension
- Preferential room rates
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On‑the‑job learning
Salary
£29,000 per annum (starting) depending on experience.
Hastings Hotels is an Equal Opportunities Employer.
Bar Manager in Derry employer: Grand Arcade
Hastings Hotels is a family-owned luxury hotel group that prioritises its employees and fosters a supportive work culture, making it an excellent employer for the Bar Manager role at the Everglades Hotel. With a commitment to employee development, competitive benefits including free meals, discounts, and opportunities for career progression, staff are encouraged to thrive in a harmonious environment that values respect and teamwork. Located in Northern Ireland, this position offers a unique chance to be part of a prestigious hotel group dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager in Derry
✨Tip Number 1
Network like a pro! Get chatting with folks in the hospitality scene, especially those who work at Hastings Hotels. You never know when a casual conversation could lead to a job opportunity.
✨Tip Number 2
Show up in person! If you're nearby, pop into the Everglades Hotel and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in the Bar Manager role.
✨Tip Number 3
Prepare for the interview by brushing up on your bar skills and customer service techniques. Think about how you can contribute to Hastings' standards and be ready to share your ideas on improving guest experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Bar Manager in Derry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Bar Manager role. Highlight your hospitality experience, especially in managing teams and delivering exceptional customer service. We want to see how your skills align with what Hastings Hotels is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the hospitality industry and why you’d be a great fit for Hastings Hotels. Don’t forget to mention any relevant achievements that showcase your leadership and operational skills.
Showcase Your Communication Skills:Effective communication is key in this role. Use clear and concise language in your application. We want to see that you can convey your thoughts well, just like you would with guests and team members at the bar!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining the Hastings Hotels family!
How to prepare for a job interview at Grand Arcade
✨Know Your Bar Basics
Brush up on your bar knowledge before the interview. Understand the different types of drinks, cocktails, and bar equipment. Being able to discuss your favourite drinks or share a unique cocktail recipe can show your passion for the role.
✨Showcase Your Leadership Skills
As a Bar Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated staff in the past or resolved conflicts. Highlighting your experience in training and developing team members will demonstrate your capability to manage a harmonious working environment.
✨Understand Hastings Standards
Familiarise yourself with Hastings Hotels' values and standards. Be ready to discuss how you would implement these in your role. Showing that you align with their commitment to outstanding guest experiences will set you apart from other candidates.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face as a Bar Manager. Prepare responses to common complaints or difficult situations. Demonstrating your problem-solving skills and ability to maintain guest satisfaction will be crucial in the interview.
