At a Glance
- Tasks: Lead a vibrant bar team and create unforgettable guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, and 29 days holiday plus your birthday.
- Other info: Work in a supportive team that values respect and continuous improvement.
- Why this job: Be part of a dynamic environment with opportunities for career growth and development.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Hastings Hotels is a family‑owned luxury hotel group based in Northern Ireland. We value our people and deliver outstanding experiences to our guests.
About The Role
Bar Manager at the Everglades Hotel, reporting to General Manager Sam Denning. The role involves 35 hours per week (excluding breaks) across five shifts out of seven, including weekends, with hours varying to cover breakfast, lunch, dinner and evening functions.
Responsibilities
- Assist with the management of the restaurant for the greatest enjoyment of guests and maximum profit contribution to the hotel.
- Manage and motivate employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring all procedures are followed to Hastings Standards.
- Promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- Receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures.
- Use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- Support the General Manager with annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the Bar, ensuring appropriate plans are created, communicated, and implemented.
- Ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- Ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.
- Ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- Ensure all employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- Ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- Assist guests with any reasonable request for hotel services.
- Respond to complaints and find the appropriate solution.
- Maintain effective communication and relationships with other properties, departments, suppliers etc. to maintain an effective operation and ensure guest satisfaction.
- Ensure the bar areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- Ensure the security of restaurant and storage areas is maintained at all times.
- Maintain a safe environment in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- Seek and continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and maintain and enhance market position.
- Assist with the recruitment, selection and utilisation of employees to achieve the optimum use of employee resources in line with business peaks and troughs.
- Ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Carry out the role of Duty Manager for the Hotel as required.
- Any other duties as required by Management.
Required Criteria
- Right to work in the United Kingdom
- A professional appearance
- Excellent communication skills
- Ability to deliver exceptional customer service
- Proven ability to lead a team to achieve success
- Previous experience in hospitality
- Strong operational bar experience
- A good awareness of cash handling, stock control, stock ordering and budgeting
Desired Criteria
- Educated to GCSE standard or the equivalent with grades A‑C in English and Maths
- Educated to degree level in a relevant field such as Tourism and Hospitality Management
- Previous experience as a manager in a high‑quality establishment
Skills Needed
- Managing Teams
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus birthday
- Opportunities for career progression and development
- Paid time off, retirement plan and/or pension
- Preferential room rates
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On‑the‑job learning
Salary
£29,000 per annum (starting) depending on experience.
Hastings Hotels is an Equal Opportunities Employer.
Locations
Bar Manager in Derry, Londonderry employer: Grand Arcade
Hastings Hotels is a family-owned luxury hotel group that prioritises its employees and fosters a supportive work culture, making it an excellent employer for the Bar Manager role at the Everglades Hotel. With a commitment to employee development, competitive benefits including free meals, discounts, and opportunities for career progression, staff are encouraged to thrive in a harmonious environment that values respect and teamwork. Located in Northern Ireland, this position offers a unique chance to be part of a prestigious hotel group dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager in Derry, Londonderry
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching Hastings Hotels and the Everglades Hotel specifically. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Bar Manager, especially your skills in team leadership and customer service.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A polished appearance shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Bar Manager in Derry, Londonderry
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for hospitality and what makes you a great fit for the Bar Manager role.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in bar management and customer service. Use keywords from the job description to show that you understand what we're looking for and how you can contribute to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on your achievements and skills that align with the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at Hastings Hotels.
How to prepare for a job interview at Grand Arcade
✨Know Your Bar Basics
Brush up on your bar knowledge before the interview. Understand the different types of drinks, cocktails, and bar equipment. Being able to discuss your favourite drinks or share a unique cocktail recipe can show your passion for the role.
✨Showcase Your Leadership Skills
As a Bar Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated staff in the past or resolved conflicts. Highlighting your experience in training and developing team members will demonstrate your capability to manage a harmonious working environment.
✨Understand Hastings Standards
Familiarise yourself with Hastings Hotels' values and standards. Be ready to discuss how you would implement these in your role. Showing that you align with their commitment to outstanding guest experiences will set you apart from other candidates.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face as a Bar Manager. Prepare responses to common complaints or difficult situations. Demonstrating your problem-solving skills and ability to maintain guest satisfaction will be crucial in the interview.
