At a Glance
- Tasks: Deliver world-class service and serve delicious food and drinks to our guests.
- Company: Join a leading hotel brand known for its inclusive culture and stunning views.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and amazing discounts worldwide.
- Other info: Flexible shifts available; perfect for students looking to gain valuable experience.
- Why this job: Be part of a dynamic team creating memorable experiences for guests every day.
- Qualifications: Experience in hospitality and a passion for great service are essential.
The predicted salary is between 14.27 - 14.27 £ per hour.
Job Overview
Due to an internal promotion, we have a full‑time position available to join our Club Lounge team.
Guests will enjoy afternoon tea, evening tipple, and spectacular views of the Royal Parks and monuments.
Our team members put extra thought into every small detail and personal touch.
We are looking for someone who can do the same.
Responsibilities
- Deliver world‑class service to guests.
- Serve food and drinks, including beverages, tips, and special requests.
- Respond to guest queries and concerns promptly.
- Support the wider hotel team.
Qualifications
- Experience as a bartender, waiter, barista, or host.
- Passion for great food, drinks, and service.
- Willingness to learn new skills and work across a large hotel team.
Benefits & Compensation
Salary: £29,681.60 per annum (£14.27 per hour) plus service charge and IHG perks.
- 28 days holiday per year (up to 33 days pro‑rata); bank holidays included.
- Wagestream financial wellbeing app.
- Free meals on duty.
- Company sick pay and life insurance.
- Professional career development via IHG Leadership programmes.
- Incredible discounts at IHG hotels and restaurants worldwide.
- Discounts from over 15,000 stores.
- Refer‑a‑Friend programme.
- Equal Opportunity Employment
IHG Hotels & Resorts is a proud equal opportunity employer.
We are committed to offering a disability‑confident and inclusive recruitment process.
All applicants are fully protected by law, regardless of race, colour, ethnicity, nationality, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Work Hours
We are open seven days a week, 365 days a year, and need staff to work a range of shifts and days.
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Club Lounge Team Member employer: Grand Arcade
Grand Arcade is an excellent employer that values flexibility and inclusivity, offering a unique opportunity for individuals to earn up to £700 per week from the comfort of their own homes. With no prior experience required, the company fosters a supportive work culture that encourages personal growth and development through engaging market research activities. Join us to be part of a dynamic team where your voice matters and your contributions are rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Club Lounge Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grand Arcade. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grand Arcade
Don't be shy about reaching out to Grand Arcade directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Club Lounge Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grand Arcade and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grand Arcade
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
