At a Glance
- Tasks: Lead and manage a busy leisure centre, ensuring top-notch service and safety.
- Company: Join a well-established leisure operator in South Gloucestershire.
- Benefits: Competitive salary, supportive management, and development opportunities.
- Other info: Flexible shifts with opportunities for growth in a dynamic environment.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience in leisure or hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced and motivated Assistant Manager to join a busy multi-functional leisure facility in South Gloucestershire! This is an excellent opportunity for an operationally focused leisure professional looking to take the next step within a progressive leisure environment. The successful candidate will play a key role in the day-to-day management of the facility, supporting service delivery, leading teams and ensuring high operational standards across the centre.
The Role
As Assistant Manager, you will support the overall operation of the site, ensuring excellent customer service, health & safety compliance, staffing levels and facility standards are consistently maintained. You will also take responsibility for a designated operational area such as Health & Safety, Staffing, Facilities or Programming, while acting as Duty Manager and key holder as required.
Key Responsibilities
- Support the day-to-day operation of the leisure centre
- Lead, motivate and supervise operational teams
- Ensure high standards of customer service and cleanliness
- Maintain health & safety compliance and safe working practices
- Assist with recruitment, staff training and inductions
- Manage rotas, staffing levels and shift cover
- Monitor plant operations and facility maintenance issues
- Support programming, activities and operational delivery
- Respond to incidents, emergencies and customer escalations
- Assist with reporting, administration and performance monitoring
About You
We are looking for a confident and proactive leisure professional with previous supervisory or management experience within a leisure, fitness, swimming or hospitality environment.
Requirements
- Strong leadership and organisational skills
- Excellent customer service and communication ability
- Experience managing teams within a fast-paced environment
- Good understanding of health & safety procedures
- Experience with staffing, rotas or operational management
- Ability to work flexibly including evenings and weekends
Desirable qualifications include
- NPLQ
- First Aid
- IOSH Managing Safely
What’s On Offer
- Opportunity to join a well-established leisure operator
- Supportive management team and development opportunities
- Varied and rewarding operational role
- Chance to make a genuine impact within the local community
If you are passionate about leisure operations and thrive in a hands-on management role, we would love to hear from you!
Assistant Manager in Bath employer: Grand Arcade
Join a dynamic and supportive team at our multi-functional leisure centre in South Gloucestershire, where your operational expertise will be valued and rewarded. We offer a collaborative work culture that prioritises employee development, allowing you to grow your career while making a positive impact on the local community. With a focus on high standards of customer service and health & safety, this role provides a fulfilling opportunity to lead and inspire teams in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and operational management. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to research the leisure centre you’re applying to! Understanding their values, services, and community impact will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and operational management experience, as well as any relevant qualifications like NPLQ or First Aid.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for leisure operations. Mention specific examples of how you've led teams or improved customer service in previous roles to grab our attention!
Show Off Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through. A friendly tone can make a big difference.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Grand Arcade
✨Know the Facility Inside Out
Before your interview, take some time to research the leisure centre. Familiarise yourself with their services, facilities, and any recent news or changes. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead teams effectively. Prepare examples from your past experiences where you've successfully motivated and supervised staff. Highlight how you handled challenges and maintained high operational standards.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've ensured excellent service in previous positions. Think of specific instances where you went above and beyond to resolve customer issues or improve their experience.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in a leisure environment, brush up on relevant procedures and regulations. Be prepared to discuss how you've implemented safety measures in past roles and how you would ensure compliance in this position.
