At a Glance
- Tasks: Lead and inspire sales teams while driving brand growth and customer loyalty.
- Company: Granado, a prestigious Brazilian luxury brand expanding in the UK.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal development.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Join a luxury brand and make a real impact on its growth and customer experience.
- Qualifications: Strong leadership skills and a passion for retail and customer engagement.
The predicted salary is between 40000 - 50000 £ per year.
Granado, the iconic Brazilian brand is looking for a Retail Commercial Supervisor for its stores in the UK!
About the Position
We are looking for a highly commercial and strategic Retail/Sales Supervisor to play a key role in accelerating Granado’s growth and brand visibility across the UK market. This position goes beyond traditional retail management — we are seeking a dynamic leader capable of driving sales performance, developing high‑performing teams, creating impactful commercial initiatives, and delivering exceptional customer experiences aligned with the brand’s luxury positioning.
Responsibilities & Tasks
- Lead, motivate and develop sales teams, ensuring high levels of engagement and performance
- Monitor and analyse KPIs (sales, conversion, average transaction value, UPT), implementing action plans for continuous improvement
- Ensure excellence in customer experience, aligned with the brand’s premium positioning
- Deliver training sessions on product knowledge, sales techniques and brand storytelling
- Implement and follow up on commercial strategies and promotional activities
- Oversee visual merchandising and ensure store standards are consistently maintained
- Support store operations (stock management, replenishment and in‑store processes)
- Act as a key link between stores and HQ, providing insights on performance and market trends
- Build strong relationships with key clients and drive customer loyalty
- Support new store openings and contribute to the brand’s expansion strategy
KPI analysis (conversion, ATV, UPT, CRM, sell‑out)
Clienteling & customer retention
Promotional and activation planning
Strategic thinking with strong sales orientation
Leadership & People Management
- Team leadership and motivation
- Performance management
- Recruitment & onboarding
- Building high‑performing teams
Diversity, Inclusion & Belonging
Granado is an Equal Opportunity Employer and does not discriminate based on race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law.
Luxury Retail Sales Leader – UK Growth & Team Development employer: Granado Pharmácias | Perfumaria Phebo
Granado is an exceptional employer that champions a vibrant and inclusive work culture, offering employees the opportunity to lead and develop high-performing teams in the luxury retail sector. With a strong focus on personal growth and professional development, team members are empowered to drive sales performance and create memorable customer experiences, all while being part of a brand that values diversity and innovation. Located in the UK, Granado provides a unique chance to contribute to the expansion of an iconic Brazilian brand, making it a rewarding place for those seeking meaningful employment.
Contact Details:
Granado Pharmácias | Perfumaria Phebo Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Retail Sales Leader – UK Growth & Team Development
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or recruiters, be ready to discuss your achievements and how they align with the role. Use specific examples that highlight your leadership and sales strategies to make a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the brand and its market position. Understand Granado’s values and how you can contribute to their growth. Tailor your responses to reflect your knowledge of their products and customer experience expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Luxury Retail Sales Leader – UK Growth & Team Development
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your enthusiasm for luxury retail shine through! We want to see how your experience aligns with Granado's premium positioning and how you can contribute to elevating the brand's visibility in the UK market.
Highlight Your Leadership Skills:Make sure to emphasise your ability to lead and develop high-performing teams. Share specific examples of how you've motivated your team in the past and the impact it had on sales performance. We love seeing real-life success stories!
Be Data-Driven:Since this role involves monitoring KPIs, don’t shy away from showcasing your analytical skills. Mention any experience you have with sales metrics and how you've used data to implement successful action plans. Numbers speak volumes!
Tailor Your Application:Take the time to customise your application for this specific role. Use keywords from the job description and relate your experiences directly to the responsibilities listed. We appreciate when candidates take the extra step to connect their background with what we’re looking for!
How to prepare for a job interview at Granado Pharmácias | Perfumaria Phebo
✨Know Your Numbers
Before the interview, brush up on key performance indicators relevant to retail, like sales conversion rates and average transaction values. Being able to discuss these metrics shows you understand the commercial side of the role and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where your leadership made a difference, and be ready to share how you can replicate that success at Granado.
✨Understand the Brand
Dive deep into Granado’s brand story and luxury positioning. Be prepared to discuss how you would enhance customer experiences and align team efforts with the brand's values during the interview.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific retail scenarios, such as managing stock levels or implementing promotional strategies. Practise your responses to demonstrate your strategic thinking and problem-solving skills.
