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For Companies At a Glance
- Tasks: Lead and develop your team while ensuring top-notch customer service and store performance.
- Company: Join Big Yellow, a company that values its employees as the heart of the business.
- Benefits: Enjoy competitive pay, quarterly bonuses, extra holiday for your birthday, and more perks!
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: We seek passionate leaders with strong communication skills and a drive to exceed targets.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 39900 - 43890 £ per year.
Store Manager
Role: Store Manager
Location: Kingston
Salary: £39,900 per annum (OTE £43,890) plus benefits
Hours of work: 40 hours per week – any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
How you can make a difference
Are you passionate about coaching and developing your team? Do you have the drive to exceed targets? Are you looking to gain and develop your professional and personal skills? At Big Yellow, our employees are the face and heart of our business. It’s crucial that you’ll have the eagerness to be warm and welcoming, making customers feel looked after as soon as they walk in the door.
Using your brilliant people skills, you’ll determine what our customers’ situation is and provide the relevant solutions and support they need. Whether it be putting your sales skills to use by promoting our products or using your entrepreneurial skills to grow and develop your store. With full training provided right from the start, you will be fully supported in your career.
What we would like from you
As a Store Manager, you will have the drive and determination to grow and develop your business and team, taking accountability in all aspects of running your store. Below are some of the key areas you will be required to fulfil:
- Plan and prioritise the work of you and your team
- Provide regular coaching and support to your team, encouraging development both professionally and personally
- Ensure you and your team provide the highest level of customer service
- Maximise store profitability and performance exceeding sales at every opportunity
- Maintain commercial awareness to improve team and store performance
- Ensure you and your team maintain the cleanliness and maintenance of the store
- Manage store compliance and administration ensuring standards are met
- Take full accountability for store performance and team well-being
- Continually review you and your team’s performance, providing guidance and support
- Promote a positive and flexible approach to daily management of your store/team
- Provide support within your area when required
Our ideal Store Manager will demonstrate
- Great leadership qualities having led a successful team by example
- Excellent prioritisation skills with the drive to exceed targets
- A genuine desire to support and inspire your team
- Hunger and enthusiasm to drive the store forward
- The ability to problem solve and make decisions
- Good commercial awareness and strong communication skills
- A positive attitude and not being afraid of a challenge
- A flexible approach to yours and your team’s working hours
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.
What we give back to you
At Big Yellow we believe in a good work-life balance, and promoting health and wellbeing is vital to the happiness of our employees. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement increasing with service
- Training and support to help you develop a great career with us
- Great pension and sharesave scheme
- Social events throughout the year
- Family-friendly policies to include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for life events
- Day off to volunteer for one of our charity partners
At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know.
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Store Manager employer: Gran Sport de Xalapa
Contact Detail:
Gran Sport de Xalapa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led a team in the past, focusing on coaching and development. This will demonstrate your ability to inspire and support your future team at Big Yellow.
✨Tip Number 2
Familiarize yourself with Big Yellow's products and services. Being knowledgeable about what you’ll be selling will help you provide excellent customer service and show your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your commercial awareness. Think about how you can maximize store profitability and performance, and be ready to share ideas on how to exceed sales targets.
✨Tip Number 4
Demonstrate your flexibility and problem-solving skills. Be ready to discuss situations where you've had to adapt to changing circumstances or resolve conflicts within a team, as this aligns with the expectations for the Store Manager role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and ability to coach and develop a team. Use specific examples that demonstrate your success in exceeding targets and providing excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the responsibilities outlined in the job description. Mention your enthusiasm for driving store performance and supporting your team.
Showcase Your People Skills: During the application process, emphasize your strong communication skills and your ability to create a welcoming environment for customers. Provide examples of how you've successfully managed teams and resolved challenges.
Highlight Flexibility and Problem-Solving: Demonstrate your flexible approach to work hours and your problem-solving abilities. Share instances where you adapted to changing circumstances or overcame obstacles to achieve store goals.
How to prepare for a job interview at Gran Sport de Xalapa
✨Show Your Leadership Skills
As a Store Manager, demonstrating your leadership qualities is crucial. Be prepared to share examples of how you've successfully led a team in the past, focusing on your ability to inspire and support your team members.
✨Highlight Your Customer Service Experience
Since providing excellent customer service is key for this role, come ready with specific instances where you went above and beyond for customers. This will showcase your commitment to making customers feel valued and supported.
✨Discuss Your Sales Strategies
Be ready to talk about how you've maximized store profitability in previous roles. Share your strategies for exceeding sales targets and how you plan to implement similar tactics at Big Yellow.
✨Emphasize Flexibility and Problem-Solving Skills
The job requires a flexible approach to working hours and the ability to solve problems effectively. Prepare to discuss situations where you've had to adapt quickly and make decisions under pressure.
