At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a dynamic store environment.
- Company: Join Big Yellow, a supportive and fun company that values its people.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Why this job: Be part of a close-knit team where your personality and passion matter.
- Qualifications: No specific experience needed, just bring your positive attitude and desire to help.
- Other info: Great career development opportunities and a culture that celebrates success.
The predicted salary is between 20400 - 28600 £ per year.
Overview
Role: Full Time Sales Advisor
Location: Liverpool South
Salary: £25,400 per annum, plus bonus and benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service.
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time in Liverpool employer: Gran Sport de Xalapa
Contact Detail:
Gran Sport de Xalapa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time in Liverpool
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out as someone who truly gets it.
✨Tip Number 3
Be ready to showcase your personality! The job description mentions they value integrity and empathy, so don’t be shy about letting your true self shine through. Share stories that highlight your warm and friendly manner.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to join the team. Don’t hesitate—get your application in and let’s get the ball rolling!
We think you need these skills to ace Sales Advisor - Full Time in Liverpool
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and values. Highlight your passion for helping others and your ability to connect with people—this is what we’re really looking for!
Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the Sales Advisor role. Mention specific experiences that showcase your customer service skills and teamwork, as these are key to our success.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gran Sport de Xalapa
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture and values. They emphasise a fun, supportive environment where personality matters just as much as skills. Show that you align with their values by sharing examples of how you've contributed to a positive team atmosphere in the past.
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to listen, empathise, and resolve issues effectively, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Big Yellow values collaboration and a happy working environment. Be ready to discuss how you work well in teams and contribute to a positive workplace. Share stories that illustrate your teamwork skills and how you’ve helped maintain morale among colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their training programmes or how they celebrate team successes. It’s a great way to demonstrate your enthusiasm for being part of their close-knit team.