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For Companies At a Glance
- Tasks: Deliver excellent customer service and maximise sales in a dynamic retail environment.
- Company: Join Big Yellow, a close-knit company that values people and teamwork.
- Benefits: Competitive salary, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Be part of a fun, supportive team where every day brings new challenges.
- Qualifications: A warm personality, great listening skills, and a positive attitude are key.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 22600 - 28500 £ per year.
Role: Full Time Sales Advisor
Location: Epsom
Salary: £25,654 per annum (OTE £28,219) plus benefits
Hours: 40 hours per week, 5 out of 7 days, with a mix of early and late shifts covering store opening and closing times.
What We Give Back To You
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
Responsibilities
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. It's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we have maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture we have created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. We also encourage our teams to socialise, connect, and celebrate their successes together.
If your experience does not align perfectly with everything in the job description, we would encourage you to apply. It is not just your skills we are looking for, but your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time in Epsom employer: Gran Sport de Xalapa
Contact Detail:
Gran Sport de Xalapa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time in Epsom
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or upsell a product. Being able to demonstrate your ability to deliver excellent service will really impress them.
✨Tip Number 3
Don’t just focus on your experience; let your personality shine through! They’re looking for someone with a warm and friendly manner, so be yourself and show off your passion for helping others during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Big Yellow.
We think you need these skills to ace Sales Advisor - Full Time in Epsom
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and passion for helping others. Don’t be afraid to let your warmth and friendliness shine through.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. Highlight any relevant customer service experience or teamwork examples that showcase your ability to thrive in a close-knit environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Gran Sport de Xalapa
✨Know the Company Culture
Before your interview, take some time to research Big Yellow's culture. They value integrity, empathy, and a genuine passion for helping others. Make sure you can demonstrate how your personality aligns with these values during the interview.
✨Showcase Your Customer Service Skills
As a Sales Advisor, delivering excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will show that you understand the importance of customer satisfaction and are ready to contribute to the team.
✨Emphasise Teamwork
Big Yellow prides itself on a close-knit team environment. Be ready to discuss how you've successfully worked in teams before. Highlight your ability to collaborate and maintain a positive atmosphere, as this is crucial for their store operations.
✨Prepare Questions
At the end of your interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company initiatives. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
