At a Glance
- Tasks: Resolve incidents and troubleshoot Cisco video conferencing and telephony systems.
- Company: Gramian Consultancy, a boutique firm specialising in IT professional services.
- Benefits: Short-term contract with opportunities for hands-on experience in a dynamic environment.
- Other info: On-site roles available in Germany, Spain, or the UK with potential for knowledge sharing.
- Why this job: Join a team that supports critical business communications and enhances collaboration technology.
- Qualifications: Experience with Cisco video conferencing, telephony, and strong troubleshooting skills required.
The predicted salary is between 47250 - 57750 £ per year.
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions.
With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
Role Overview
Our client operates a large-scale enterprise communications environment supporting business-critical collaboration, telephony, and video-conferencing services.
We are looking for an experienced Cisco Collaboration & Video Conferencing Engineer with strong hands-on expertise across Cisco video conferencing, endpoints, telephony, SIP/H.323, and collaboration infrastructure.
The role combines Level 2 operational support, troubleshooting, project participation, infrastructure health monitoring, vendor escalation, and local team coordination.
- LOCATIONS: On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom
- PROCESS: intro call + 2-step client interview process
Responsibilities
- Resolve Level 2 incidents across Cisco telephony and video-conferencing environments.
- Troubleshoot conferencing hardware, endpoints, peripherals, and collaboration applications.
- Support Cisco CMS, Expressway, B2B, and Mobile & Remote Access (MRA) environments.
- Maintain Cisco video endpoints including Room, SX, Personal, EQ, Webex, and Board series.
- Monitor infrastructure health and proactively identify operational issues.
- Participate in telephony and video-conferencing projects and upgrades.
- Respond to customer escalations and coordinate complex issue resolution.
- Escalate technical issues to vendors and Level 3 support when required.
- Support operations teams on an ad hoc basis.
- Coordinate the local team and promote knowledge sharing across the function.
- Advanced hands-on experience with Cisco video conferencing, including CMS, Expressway, B2B, and MRA.
- Strong experience with Cisco video endpoints across Room, SX, Personal, EQ, Webex, or Board series.
- Advanced knowledge of Cisco telephony, including CUCM, Unity Connection, Jabber, and related components.
- Strong knowledge of SIP and H.323, collaboration security, and system administration.
- Understanding of video codecs, encryption, certificates, and licensing models.
- Experience with conferencing-room peripherals such as room navigators, displays, and Barco solutions.
- Working knowledge of VMware.
- CCNP Voice or comparable Cisco collaboration expertise.
- #J-18808-Ljbffr
Cisco Video Conferencing Specialist (Onsite) in Stevenage employer: Gramian Consulting Group
Gramian Consulting Group is an exceptional employer that values expertise and fosters a collaborative work culture, making it an ideal place for a Senior CRE Analyst. With a focus on professional growth, employees benefit from ongoing training and the opportunity to engage in diverse projects across the UK, enhancing their skills in commercial real estate. The company's commitment to flexibility and regional travel ensures a dynamic work environment that encourages both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Video Conferencing Specialist (Onsite) in Stevenage
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Gramian Consulting Group that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Cisco Video Conferencing Specialist (Onsite) in Stevenage
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Gramian Consulting Group, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Gramian Consulting Group can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Gramian Consulting Group will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Gramian Consulting Group
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Gramian Consulting Group. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Gramian Consulting Group.
