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For Companies At a Glance
- Tasks: Manage customer calls and emails, providing top-notch support and handling admin tasks.
- Company: National broadband provider in Carlisle with a focus on customer experience.
- Benefits: Salary of £23,810, annual leave, retirement contributions, and life insurance.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Confident telephone manner and a keen interest in telecommunications.
- Other info: Full-time role with opportunities for growth and collaboration.
The predicted salary is between 23810 - 23810 £ per year.
A national broadband provider in Carlisle is seeking a customer service representative to manage calls and emails, provide support, and perform administrative tasks.
The successful candidate will have a confident telephone manner, a keen interest in telecommunications, and a collaborative spirit.
This full-time position offers a salary of £23,810 per annum along with benefits like annual leave, retirement contributions, and life insurance.
Telecom Customer Experience Advisor in Carlisle employer: Grain Connect Limited
Contact Detail:
Grain Connect Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecom Customer Experience Advisor in Carlisle
✨Tip Number 1
Make sure you know your stuff about telecommunications! Brush up on the latest trends and technologies in the industry. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your telephone manner before the big day. Grab a friend or family member and do some mock calls. This will help you feel more confident and sound professional when you're speaking with potential employers.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees of the company on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website for the best chance at landing that Telecom Customer Experience Advisor role. We want to see your application, and it’s the quickest way to get noticed by our hiring team!
We think you need these skills to ace Telecom Customer Experience Advisor in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for telecommunications shine through. We want to see that you're genuinely interested in the industry and excited about the role!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills. We love seeing how your background aligns with what we're looking for in a Telecom Customer Experience Advisor.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Grain Connect Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of telecommunications. Familiarise yourself with common terms and trends in the industry. This will not only help you answer questions confidently but also show your genuine interest in the field.
✨Practice Your Phone Skills
Since this role requires a confident telephone manner, practice speaking clearly and professionally over the phone. You could even role-play with a friend to simulate a customer call scenario. This will help you feel more at ease during the actual interview.
✨Show Off Your Team Spirit
The job description mentions a collaborative spirit, so be ready to share examples of how you've worked well in a team before. Think of specific situations where you contributed to a group effort or helped resolve a conflict.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your enthusiasm for the role and the company. For instance, you could ask about the team dynamics or what success looks like in this position.
