Contracts Manager in Carlisle

Turning partnerships into powerful networks! Permanent Swindon.

About this role: This role is to manage the delivery of several urban FTTP projects from civils through to cabling and will be the escalation point for both internal and external customers should any questions/challenges arise. The role requires extensive experience within Telecoms and knowledge of FTTP civils deployment, Local Authority relationships and Health and Safety on site. You will manage/assist the civils suppliers on site and ensure projects are built in a timely and cost-effective way.

Main responsibilities:

• Liaise with our contractors and local authorities and report site status to the business at regular intervals.
• Ensure any installation queries/challenges are addressed, resolved, or escalated.
• Ensure the project is progressing within budget.
• Manage Health & Safety on site of our teams and the public.
• Ensure we have our network built defect free first time.

Key Responsibility Areas:

• Be the face of delivery on the ground with large civils sites.
• Meeting with LAs.
• Manage regular site visits.
• Managing expectations on delivery.
• Scheduling project meetings and updates with line manager.
• Providing reports on progress of delivery internally and externally.
• Drive accountability across departments ensuring that all stakeholders are delivering to project.
• Ensure all departments are updated and are aware of any requirements/changes to process.

Identify and Prioritise sites:

• Review sites on walk offs with contractors and ensure we have a smooth delivery programme in place.
• Throughout the project delivery, ensure that any issues are escalated in a timely manner and follow through to delivery.

General Information: The jobholder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined above. This role description is not designed to be a complete and exhaustive list of all required duties/tasks. It is intended as a general description of the anticipated duties for the role outlined above. The duties and tasks of any role will evolve over time as our business grows, which shall not impact the validity of this role description. All employees are expected to carry out any reasonable request from management to support business needs. The jobholder is expected to follow relevant policies, procedures, handbooks, and work instructions (including for any Security, Health and Safety or Environmental management systems), and report to the appropriate manager if objectives cannot be met, or a problem occurs.

Working Hours: This is a full-time role working 37.5 hours per week. Monday – Friday from 9.00 a.m. to 5.00 p.m.

Experience required:

• Experience in telecoms.
• Project delivery for 2-3 years.
• Managed projects across multiple stakeholders.
• Experience of working with design schematics, duct diagrams and work instructions.
• Knowledge of underground duct network and utilities.
• SROH knowledge.
• TMA knowledge.
• HSG (47) knowledge.
• Be commercially aware.

About Grain: Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre‑optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband. With c. £200m of investment raised to date, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future‑proofing broadband connectivity for homes and businesses for years to come.

Apply today and join the Grain revolution!

Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and/or other verification requirements applicable to your post will be advised to you during the recruitment process. Dedicated to fostering inclusivity and diversity, our company takes pride in our commitment to equal opportunities.

Benefits to help you thrive, personally and professionally!

• Salary dependent on experience.
• Annual leave allowance: We offer 25 days annual leave allowance, plus bank holidays.
• Start saving for your future and we will contribute up to 7% towards your retirement.
• Life insurance: We provide 4 times your annual salary to a nominated person, following a death in service.
• Employee Incentive Scheme: Get financially rewarded for your hard work and dedication with an annual incentive scheme.
• Employee Referral Scheme: Refer a friend or former colleague to join the Grain team and you could earn £££s!
• Perks at Work: Take advantage of great discounts with selected nationwide retailers.
• Your own company van and a fuel card are included — you handle the fibre, we handle the petrol.