At a Glance
- Tasks: Be the welcoming face of our law firm and support our legal teams.
- Company: Established Leeds law firm with a friendly and supportive team.
- Benefits: Competitive salary, training opportunities, and part-time hours available.
- Why this job: Make a great first impression and develop your professional skills.
- Qualifications: Experience in reception roles and excellent communication skills.
The predicted salary is between 22000 - 26000 € per year.
We are a well‑established Leeds law firm seeking a confident, organised, and client‑focused Receptionist to be the welcoming face of our practice. This role is central to ensuring a professional first impression for clients, visitors, and callers, while providing essential administrative support to our legal teams.
Key Responsibilities
- Front‑of‑house management – greeting clients and visitors warmly, ensuring they feel supported and directed appropriately.
- Telephone handling – answering incoming calls promptly, managing enquiries, and transferring calls to the appropriate departments.
- Appointment coordination – managing meeting room bookings, maintaining the reception diary, and supporting solicitors with scheduling.
- Client care – offering refreshments, maintaining a tidy reception area, and ensuring a calm, professional environment.
- Administrative support – handling incoming and outgoing post, scanning, photocopying, filing, and assisting with document preparation.
- Compliance awareness – following confidentiality protocols, GDPR requirements, and firm procedures at all times.
- Liaison duties – coordinating with legal secretaries, fee‑earners, and external service providers as needed.
Skills & Experience Required
- Previous experience in a reception or front‑of‑house role, ideally within a professional services environment (legal, financial, medical, etc.).
- Excellent communication skills, both face‑to‑face and over the phone.
- Strong organisation and multitasking abilities, with a calm approach under pressure.
- Proficiency with Microsoft Office and confidence using case management or booking systems.
- A professional, polished manner with a commitment to delivering exceptional client service.
- High attention to detail and the ability to handle confidential information discreetly.
What We Offer
- A supportive, friendly team environment.
- Opportunities for training and development within the firm.
- Competitive salary and benefits package.
- Part‑time hours considered.
Receptionist in Leeds employer: Grahame Stowe Bateson LLP
Join our well-established Leeds law firm as a Receptionist, where you will be the welcoming face of our practice in a supportive and friendly team environment. We offer competitive salaries, a comprehensive benefits package, and ample opportunities for training and professional development, ensuring that you can grow your career while providing exceptional client service in a dynamic legal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Tip Number 1
First impressions matter, so when you walk into that interview, be confident and friendly. Greet everyone with a smile and a firm handshake – it sets the tone for the whole meeting!
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, make sure you're comfortable speaking clearly and professionally. You can even role-play with a friend to get the hang of it.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a neat folder with copies of your CV, references, and any other relevant documents. It shows you're prepared and detail-oriented!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, check out our website for more opportunities!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in reception or front-of-house roles. We’re looking for those excellent communication skills and organisational abilities, so showcase them clearly!
Be Professional Yet Approachable:Remember, as a receptionist, you’ll be the first point of contact for clients. Your application should reflect a professional yet approachable tone. Use clear language and keep it concise while still being warm.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Grahame Stowe Bateson LLP
✨Know the Firm Inside Out
Before your interview, take some time to research the law firm thoroughly. Understand their values, key practice areas, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Front-of-House Skills
Since the role is all about being the welcoming face of the firm, practice greeting someone as if they were a client. Focus on your body language, tone of voice, and how you would handle different scenarios, like managing a busy reception area or dealing with difficult callers.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks in previous roles. Think about times when you coordinated appointments or handled administrative duties under pressure, and be ready to share these stories during the interview.
✨Demonstrate Your Client Care Commitment
Client care is crucial in this role, so come equipped with examples of how you've gone above and beyond for clients in the past. Whether it’s offering refreshments or ensuring a calm environment, showing that you prioritise client satisfaction will set you apart.
