At a Glance
- Tasks: Coordinate maintenance works and ensure excellent customer service for clients and tenants.
- Company: Join a thriving team in the construction and property services industry.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Ideal for those looking to grow in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Strong communication, time management, and IT skills required.
The predicted salary is between 36000 - 60000 £ per year.
Position: Repairs Scheduler
Location: Merton
Salary: (Apply online only)
The role
- We are looking for a team player, who is organised, with strong communication skills to join this thriving team.
- Duties include:
- Arranging operatives to complete maintenance works
- Inputting and updating works orders into CRM system
- Listening and understanding issues raised by clients and tenants and actioning resolutions
- Communicating with tenants to update on work progress and complete customer satisfaction surveys
- Providing excellent customer service
The ideal candidate
- Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines.
- Ability to show tact and discretion when dealing with sensitive and confidential information.
- Excellent communication skills, telephone skills and interpersonal skills.
- Ability to use IT - MS Packages and database systems
- Excellent planning and organisational skills.
- Experience working in the construction / property services industry is desirable, particularly within administration, scheduling, complaint handling.
Please apply now, or contact us for more information.
Senior Repairs Scheduler employer: Graham Rose
Graham Rose is an excellent employer that values its employees by offering a supportive work culture and comprehensive benefits, including a van and fuel card for convenience. With a focus on career development, this role allows Multi-Trade Technicians to enhance their skills across various trades in the vibrant Greenwich area, making it a rewarding place to grow professionally while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Repairs Scheduler
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and property services industry. You never know who might have a lead on a Senior Repairs Scheduler role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and be ready to discuss how you handle tight deadlines and conflicting demands. We want to see how you shine under pressure!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed schedules or resolved client issues in the past. This will help us see that you're the perfect fit for our team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Repairs Scheduler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in scheduling or customer service to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Senior Repairs Scheduler role. Share specific examples of how you've successfully managed workloads and communicated with clients in the past.
Showcase Your IT Skills:Since we value strong IT skills, mention your proficiency with MS Packages and any CRM systems you’ve used. If you have experience in the construction or property services industry, be sure to include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Graham Rose
✨Know Your Stuff
Before the interview, make sure you understand the role of a Repairs Scheduler inside out. Familiarise yourself with common maintenance processes and the CRM systems used in the industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with clients or team members in the past. Think about times when you resolved issues or provided excellent customer service, as these stories will highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when dealing with conflicting demands. This will reassure them that you can handle the fast-paced nature of the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the team. For example, you could ask about the challenges the team currently faces or how success is measured in this role. It shows you're engaged and thinking ahead!
