At a Glance
- Tasks: Be the go-to person for scheduling repairs and managing operatives' diaries.
- Company: Join a well-established maintenance contractor in Merton.
- Benefits: Competitive salary, growth opportunities, and supportive team environment.
- Why this job: Make a real difference in people's lives by ensuring timely repairs.
- Qualifications: Experience in planning/scheduling and excellent communication skills required.
- Other info: Dynamic role with potential for career progression.
The predicted salary is between 22600 - 27400 £ per year.
Position: Repairs Scheduler
Location: Merton
Salary: 26-30k depending on experience
The role: We are currently recruiting an experienced repairs/maintenance scheduler for a well established maintenance contractor for their Merton office. This is an exciting opportunity to become an integral part of a thriving repairs team, with excellent opportunity to grow and progress within the role.
Duties include:
- First point of contact for customers to report required repairs or defects.
- Scheduling operatives' work, booking appointments, including follow on works.
- Working with clients, surveyors, operatives throughout the works, through to completion, including client meetings where required.
- Managing operatives diaries to ensure that they are productive.
The ideal candidate will have:
- Planning/scheduling experience.
- Social housing/property maintenance experience.
- IT literate - Microsoft packages, training will be provided on bespoke in house system.
- Excellent communication skills, both written and verbal.
- Confident telephone manner, good customer service skills.
To apply: Click 'apply now' to send your CV to be considered for the role, or contact us for more information.
Repairs Planner / Scheduler employer: Graham Rose
Contact Detail:
Graham Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner / Scheduler
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and maintenance field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and operatives, being clear and confident on the phone is key. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Repairs Planner / Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your planning and scheduling experience, especially in repairs or maintenance. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Repairs Scheduler position and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and a confident tone to demonstrate your ability to communicate effectively with clients and operatives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Graham Rose
✨Know Your Stuff
Make sure you brush up on your planning and scheduling experience. Be ready to discuss specific examples of how you've managed operatives' diaries or scheduled repairs in the past. This will show that you understand the role and can hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with clients, surveyors, and operatives, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you successfully resolved customer issues or improved communication within a team.
✨Get Familiar with IT Tools
While training will be provided on their bespoke system, being IT literate is key. Brush up on Microsoft packages and think about how you've used technology in previous roles to enhance productivity. This will demonstrate your adaptability and eagerness to learn.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the repairs team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.