At a Glance
- Tasks: Support property maintenance teams with technical and financial assistance while managing data and compliance.
- Company: Join a caring organisation in Oxford that values its people and promotes work-life balance.
- Benefits: Enjoy 36 days holiday, flexible pension, retail discounts, and discounted gym memberships.
- Other info: Unique chance to work in a supportive environment with personal development options.
- Why this job: Make a real impact in a secure role with excellent career progression opportunities.
- Qualifications: Experience with property management software and strong analytical skills are essential.
The predicted salary is between 41939 - 41939 £ per year.
A rare opportunity for a Technical Business Support Officer to join an organisation that genuinely cares about its people in Oxford. The position will provide essential operational, technical and basic financial assistance to property maintenance teams. You will manage technical and financial data, coordinate with contractors, and ensure that all maintenance activities align with health and safety regulations while leveraging property management software to improve service delivery.
Additional duties include:
- Systems Management: Administer property management systems to track reactive and planned maintenance where required.
- Document Control & Information Management: Managing the input and progression of digital project information, including technical drawings, RAMS (Risk Assessments and Method Statements), and contracts.
- Compliance Oversight: Monitor and record statutory testing, including Fire Safety, Gas and Electrical (EICR) certifications where required.
- Contractor Coordination: Managing work orders and variations CVRs.
- Financial Administration: Evaluate and process maintenance SOR claims and invoices, monitor repair costs and handle cost allocations and invoicing.
- Data Analysis & Reporting: Generate reports on maintenance trends and contractor performance to support management decisions.
- Client & Stakeholder Liaison: Acting as a point of contact for clients, architects, and contractors to resolve technical queries.
- Process Improvement: Identify opportunities to automate maintenance workflows using AI-driven tools or predictive solutions.
To apply for the role, you should have some of the following skills and experience:
- Technical Proficiency: Advanced knowledge of property management software and Microsoft Office Suite (Excel for data analysis).
- Industry Knowledge: Solid understanding of property maintenance trades (plumbing, electrical, HVAC) and building safety legislation (e.g., CDM 2015).
- Analytical Ability: A systems thinking approach is required along with strong skills in interpreting technical dashboards and identifying operational bottlenecks.
- Communication: Ability to translate complex technical issues for non-technical stakeholders, customers and tenants.
- Certifications: NVQ or City & Guilds in building maintenance, or a relevant business administration degree, is highly desirable.
Benefits for the position include:
- Promoting a Work / Life Balance
- 40 hour week
- 36 days holiday (28 days + 8 bank holidays)
- Extensive family-friendly packages and childcare assistance
- A secure and flexible pension scheme
- Personal and professional counselling (available 24 hours a day)
- Retail discounts
- Heavily discounted gym memberships
- Travel loans and travel discount schemes
- Personal accident insurance
- Cycle to work scheme
This is a unique opportunity to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. If it is of interest, don't delay and apply today!
Technical Business Support Officer in Oxford employer: Graham Rose
Graham Rose is an excellent employer that values its employees by offering a supportive work culture and comprehensive benefits, including a van and fuel card for convenience. With a focus on career development, this role allows Multi-Trade Technicians to enhance their skills across various trades in the vibrant Greenwich area, making it a rewarding place to grow professionally while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Support Officer in Oxford
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✨Join Local Business Intelligence Meetups
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✨Engage with Online BI Communities
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We think you need these skills to ace Technical Business Support Officer in Oxford
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Graham Rose, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Graham Rose
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Graham Rose’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
